Published on 07-Feb-2012
"WebSphere Cast Iron Cloud integration enabled our IT staff to complete the NetSuite integration quickly, and the web-based console helps us manage the health of all integrations." - Education organization
Customer:
International education organization
Industry:
Education
Solution:
Cloud Computing
Overview
An international education organization that provides leadership development and life-success programs for young, high-achieving people worldwide.
Business need:
The education group needed to integrate NetSuite CRM technology with disparate on-premises event registration applications.
Solution:
The organization chose IBM WebSphere® Cast Iron® Cloud integration to help achieve its goal of real-time integration between NetSuite technology and in-house applications with simplicity and speed.
Benefits:
With IBM WebSphere® Cast Iron® Cloud integration the education organization achieved fast time to value, increased the accuracy of information and improved the productivity of telesales staff.
Case Study
IBM WebSphere Cast Iron Cloud integration combines on-premises applications with NetSuite service
An international education organization headquartered in the United States provides leadership development and life-success programs for young, high-achieving people worldwide. The company’s programs focus on experiential education, in which participants learn by doing, in partnership with teachers, school counselors and other educators from more than 100 countries who mentor and guide students.
Challenge
NetSuite technology users appreciate the ability to manage their business operations from the cloud-based Software as a Service (SaaS) platform. Yet integration challenges may arise in hybrid environments that also use applications running on premises.
The education group faced this issue when it needed to integrate NetSuite CRM technology with disparate on-premises event registration applications. Lacking such integration, marketing and sales productivity suffered when time-consuming and error-prone manual data entry bogged down telesales staff members.
Solution
The organization chose IBM WebSphere® Cast Iron® Cloud integration, which includes technology built for simplifying the NetSuite solution integration with other applications. A “configuration, not coding” approach to integration empowers IT staff to complete such projects without custom programming or deep middleware expertise.
The company easily achieved its goal of real-time integration between NetSuite technology and in-house applications with simplicity and speed. From start to finish, the project took only 10 days. Postintegration, IT staff used the web management console within WebSphere Cast Iron Cloud integration to track integration health.
Benefits
· Achieved fast time to value thanks to the “configuration, not coding” approach to application integration
· Increased the accuracy of information because of the automated integration between applications
· Improved the productivity of telesales staff by eliminating manual data entry
For more information
To learn more about WebSphere Cast Iron Cloud integration, please contact your IBM representative or IBM Business Partner, or visit: ibm.com/castiron
Products and services used
IBM products and services that were used in this case study.
Legal Information
© Copyright IBM Corporation 2012 IBM Corporation Software Group Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America January 2012 All Rights Reserved IBM, the IBM logo, ibm.com, WebSphere and Cast Iron are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml Other company, product or service names may be trademarks or service marks of others. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer.