Published on 18-Jan-2012
"We reduced staff hours tremendously with IBM WebSphere Cast Iron Cloud integration. The solution enabled us to reduce field notifications and achieve a 360-degree view of our customers." - Youth ministry
Bible-centered Youth Ministry
A Bible-centered youth ministry in the United States pursues its mission to empower Christian leaders worldwide to train children to know, love and serve Jesus Christ.
As the association engaged in prospecting to religious organizations, it needed a way to track the financial viability of its accounts.
The organization implemented IBM WebSphere® Cast Iron® Cloud integration, to provide a preconfigured integration solution. The WebSphere Cast Iron Cloud integration “no coding” approach streamlines data migration and application integration to the Salesforce.com solution.
The IBM WebSphere® Cast Iron® Cloud integration solution helped to eliminate 75 percent of staff hours required for managing customer information and reduce field notifications from 30 days to 24 hours.
Thanks to IBM WebSphere Cast Iron Cloud integration, complex data transition takes less than a month
A Bible-centered youth ministry in the United States pursues its mission to empower Christian leaders worldwide to train children to know, love and serve Jesus Christ. The nonprofit association reaches more than a million youth weekly.
As the association engaged in prospecting to religious organizations,it needed a way to track the financial viability of its accounts. This required integration of a cloud-based Salesforce.com application for CRM with JD Edwards financial software. The completed integration solution would orchestrate a complex workflow in which dashboards within the Salesforce.com technology would reflect account information from the JD Edwards Oracle database. In addition, the JD Edwards applications would reflect account and opportunity informationfrom the Salesforce.com solution for order processing and financial reconciliation.
To address this challenge, the organization implemented IBM WebSphere® Cast Iron® Cloud integration, which provides preconfigured integration solutions for hundreds of leading enterprise and cloud applications, including the Salesforce.com service. WebSphere Cast Iron Cloud integration uses a “configuration, not coding” approach to enable the Salesforce.com application’s customers to complete their migration and integration projects quickly. Just as the “no software experience” of Salesforce.com technology simplified sales automation, the WebSphere Cast Iron Cloud integration “no coding” approach streamlines data migration and application integration to the Salesforce.com solution.
The ministry’s team greatly benefited from the simplified integration inherent in the WebSphere solution. IT staff quickly and easily implemented the complex workflow between Salesforce.com and JD Edwards applications. In fact, the staff completed the entire project, from start to testing and rollout, within one month.
• Eliminated 75 percent of staff hours required for managing customer information
• Reduced field notifications from 30 days to 24 hours
• Achieved a 360-degree view of customers for sales and relationship management
For more information
To learn more about WebSphere Cast Iron Cloud integration, please contact your IBM representative or IBM Business Partner, or visit:ibm.com/castiron
Products and services used
IBM products and services that were used in this case study.
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