Published on 07-Dec-2011
Validated on 07 Oct 2013
"There are numerous things that InfoSphere is providing for us. It's providing us with a consistent platform, an integrated platform that enables us to actually expose data consistently with speed to the right customers when and where they need it." - Jarrod Luchsinger – Manager, Enterprise Data Architecture and Integration, TIAA CREF
Information Governance, Information Infrastructure, Information Integration, Master Data Management
Teachers Insurance and Annuity Association – College Retirement Equities Fund (TIAA CREF) is more than just annuities. It provides insurance, brokerage, IRA and full service retirement options for their clients.
In order to compete more effectively in the Financial Markets, TIAA–CREF made the decision to improve its IT Infrastructure.
Leveraging IBM Infosphere to help those in academic, medical, cultural, governmental and research fields plan for and live in retirement.
- Integrated collaboration between business and IT users during data discovery - Simplified installation, configuration and software upgrade approach. - Supports data governance initiatives through auditing, tracking, and monitoring of data quality conditions over time
Client Testimonial - TIAA CREF
Leigh Hopfensperger – Manager, IT Program Management and Plan Reporting, TIAA CREF
Jarrod Luchsinger – Manager, Enterprise Data Architecture and Integration, TIAA CREF
Joseph Sieczkowski – Senior Managing Director, Enterprise Systems Engineering, TIAA CREF
Leigh Hopfensperger: We are more than just annuities. We are now insurance; we are brokerage; we are IRA; we provide full service retirement options for those that we serve.
Jarrod Luchsinger: So if we are providing information on a web channel or we are providing information in our call centers, it has to be the same, it has to be timely and it has to be accurate.
There are numerous things that InfoSphere is providing for us. It's providing us with a consistent platform, an integrated platform that enables us to actually expose data consistently with speed to the right customers when and where they need it.
Leigh Hopfensperger: The regulatory landscape required us to be able to react to over 2000% growth in reporting needs. The enterprise data warehouse allowed us to do that not only on time but over 50% ahead of schedule. We were able to maintain the current staff and satisfy so many more customers.
Joseph Sieczkowski: The product toolset helped us improve our plan reporting. It helped us improve our view of a customer. It helped us consolidate legacy environments. In some cases, we improved processing speed 10 times.
Leigh Hopfensperger: We now have customers that not only talk about how great the reports are, how relevant the data is to the world in which they live, but they want to be a part of helping us when we are approaching new customers.
Jarrod Luchsinger: I go to an IT vendor because I trust them with their technologies. InfoSphere is one of those technologies that I can trust.
Joseph Sieczkowski: If you want a multiyear data program to be successful and actually provide a competitive edge, reduce cost and ultimately satisfy your business customers, you have to, day one, partner with the business and select the right set of tools and work together on the result. And we did that.