Port Taranaki

Asset management solution transforms maintenance processes with insight into better financial planning

Published on 13-Jan-2014

"Preventive maintenance is working smoothly because we now have good inventory and purchasing integration, which makes life a lot easier. The guys on vessels can manage work knowing they have the necessary parts— it’s all dealt with for them." - Grant Squire, marine engineer

Customer:
Port Taranaki

Industry:
Travel & Transportation

Deployment country:
New Zealand

Solution:
Business Process Management (BPM), Cloud & Service Management, Consolidated Operations Management , Industry Framework , Service Management, Smarter Planet, Supply Chain Management

Smarter Planet:
Smarter Infrastructure

IBM Business Partner:
Certus Solutions

Overview

Port Taranaki is New Zealand’s second-largest export port and the only deep-water seaport on the country’s western seaboard. It offers a full range of providoring, stevedoring, ship agency and government border protection services, handling bulk, containerized and break-bulk cargo. In operation for 136 years, Port Taranaki has 121 employees on staff and a fleet of three tugs to handle several hundred ships per year, loading and unloading more than three million tons of cargo.

Business need:
Port Taranaki needed a powerful asset management solution that could accommodate complex preventive maintenance procedures.

Solution:
Port Taranaki deployed a powerful asset management solution that enforces a strict regimen of preventive maintenance.

Benefits:
The solution decreased equipment downtime and failures, reduced inventory costs and created visibility into the lifetime cost of assets and related maintenance.

Case Study

Port Taranaki is New Zealand’s second-largest export port and the only deep-water seaport on the country’s western seaboard. It offers a full range of providoring, stevedoring, ship agency and government border protection services, handling bulk, containerized and break-bulk cargo. It is New Zealand’s only specialized port serving the offshore oil and gas industry, with exports that include liquified petroleum gas (LPG), crude oil and condensates. In operation for 136 years, Port Taranaki has 121 employees on staff and a fleet of three tugs to handle several hundred ships per year, loading and unloading more than three million tons of cargo.

The Opportunity
Loading and unloading more than three million tons of cargo from hundreds of ships every year, Port Taranaki in New Zealand must be vigilant in its upkeep of facilities and equipment, including tugboats, cranes, wharf fenders and forklifts. But its outdated systems and paper- based processes meant that maintenance schedules were inconsistent and unreliable and mechanics were often left waiting for parts while procurement orders underwent a convoluted approval process. The port needed a powerful asset management solution that could accommodate complex preventive maintenance procedures.

What Makes It Smarter
Equipment failures can cause enormous disruptions in seaport operations, sometimes backing up shipments, damaging cargo and even injuring workers. That’s why Port Taranaki uses a powerful asset management solution that enforces a strict regimen of preventive maintenance. Fully integrated with port operations, inventory management and procurement systems, the solution helps avoid dangerous breakdowns by automatically scheduling maintenance services based on the number of hours an asset has been in use. It assigns a mechanic, generates a list of procedures and checks inventory for the necessary parts, automatically procuring items that are out of stock. In the case of tugboat dockings, which occur every five years, the solution plans a complex hierarchy of work orders far in advance and then executes them all at once, saving the manual labor involved with assessing the equipment and compiling a parts list. Mechanics can also examine maintenance history to help diagnose and repair obscure or complicated problems. And the finance department now has a comprehensive view of the lifetime cost of assets, from the cost of replacement parts to the time spent on repairs.

Real Business Results
• Decreased equipment downtime and failures, improving safety for dock workers and protecting valuable cargo
• Reduced inventory costs by enabling just-in-time stock replenishment and minimizing holdings of rarely used parts
• Created visibility into the lifetime cost of assets and related maintenance, increasing the accuracy of financial planning

For More Information
Please contact your IBM representative or IBM Business Partner. Visit us at ibm.com.

To learn more about Port Taranaki, visit www.por ttaranaki.co.nz.

Products and services used

IBM products and services that were used in this case study.

Software:
Maximo Asset Management

Legal Information

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