Published on 16-Dec-2011
"[IBM] Maximo is one of the best tools that we've ever used." - —Theo Pozzy, Portland General Electric
Portland General Electric
Energy & Utilities
Theo Pozzy from Portland General Electric discusses how IBM Maximo software has helped the utility manage work and assets more intelligently.
PGE is going through a big transformation initiative called Vision 20/20.Vision 20/20 is about process improvement and business transformation, and includes managing its assets intelligently and managing work better.
PGE has used IBM Maximo Asset Management for years for its generation plants, and now it is getting ready to leverage IBM Maximo across the entire enterprise, especially its distribution, generation and IT divisions. PGE IT department is looking at implementing ITIL V3 best practices to gain better metrics, and staff is going to be using [IBM] Maximo as the tool to capture those metrics.
· Enables company to reduce the number of people needed to support the business and applications · Helps manage assets and work more intelligently to reduce costs · Provides foundational technology to support future business strategies
“PGE is going through a big transformation initiative,” says Theo Pozzy, who is responsible for enterprise asset and work management applications at Portland General Electric (PGE). “We call it our Vision 20/20 project. Vision 20/20 is about process improvement and business transformation, and a lot of that is around managing our assets intelligently and managing our work better.”
“[IBM®] Maximo® is one of the best tools that we've ever used and will continue to use,” says Pozzy. “IBM is a strategic partner of PGE's. We use their hardware and software in a lot of our solutions. We've used [IBM] Maximo for years for our generation plants, and now we're getting ready to leverage [IBM] Maximo across the entire enterprise, especially our distribution, generation and IT divisions.”
“Our IT department is looking at implementing ITIL [IT Infrastructure Library] V3 best practices as our core business processes,” says Pozzy. ”This will allow us to have better metrics, and we're going to be using [IBM] Maximo as the tool to capture those metrics.”
“A few years ago we revisited our IT principles and goals and we put out a new strategy,” says Pozzy. “One of the key elements of that strategy was to develop deeper and stronger relationships with our key vendors. IBM is one of our main vendors and we've been working closely with them and have become a development partner and have been contributing towards the future of the products and the product road map.”
“As we go from a siloed organization with individual teams supporting various parts of the business and a broad range of applications, to fewer applications like [IBM] Maximo, it enables us to focus our skill sets and reduce the number of people that we need to support the business and the applications,” says Pozzy. “This is part of our effort to transform our business and to improve our processes and reduce our costs. [IBM] Maximo is really fitting well into our plans and is going to become a foundational piece of technology moving ahead.”
For more information
To learn more about IBM enterprise asset management solutions, please contact your IBM sales representative or IBM Business Partner, or visit the following website: ibm.com/tivoli/asset-management
Products and services used
IBM products and services that were used in this case study.
Maximo Asset Management
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