Published on 15-Sep-2009
"With the IBM solution in place, we can provide better and more secure document submission services to our clients, and we can receive and process land transactions faster and with more error checking up front than ever before." - Nancy Saunders, acting director, Registry2000 Project, Service Nova Scotia andMunicipal Relations
Customer:
The Land Programs, Service Nova Scotia and Municipal Relations
Industry:
Government
Deployment country:
Canada
Overview
The Land Programs, Service Nova Scotia and Municipal Relations, records and manages all of Nova Scotia’s land ownership and interest records and provides online access to them from anywhere in the world.
Business need:
To help citizens and businesses buy and sell land more quickly and conveniently, the agency needed to minimize the dependency on or the requirement for paper-based transactions.
Solution:
The solution is built on IBM Lotus® Forms (formerly IBM Workplace Forms) software—chosen for its ease of use, cost advantages and eXtensible Markup Language (XML) compatibility, which enabled easy integration with the database technology.
Benefits:
• Reduces transaction time for any location from up to seven days to just one business day
• Improves rejection rate from 15 percent to 3 percent by reducing errors associated with the submitters’ manual data entry
• Minimizes trips to the agency’s offices and reliance on expensive courier services
Case Study
Overview
The Land Programs, Corporate Registries of Service Nova Scotia
Halifax, Nova Scotia, Canada
gov.ns.ca/snsmr/property
Industry
• Government
Product
• IBM Lotus Forms
The Land Programs, Service Nova Scotia and Municipal Relations, records and manages all of Nova Scotia’s land ownership and interest records and provides online access to them from anywhere in the world.
Challenge
In 2003, the agency rolled out a world-class electronic database for all land records so that property lawyers and buyers could find all the information they needed at a single online location. However, the process of recording transactions in the database was still largely manual. Lawyers had to work with buyers to send thorough paper documentation to the registry’s staff and wait while it was double-checked and entered into the database. In some communities, it took approximately three to seven days to finalize a transaction.
To help citizens and businesses buy and sell land more quickly and conveniently, the agency needed to minimize the dependency on or the requirement for paper-based transactions.
Solution
The agency used IBM technology to develop convenient new registration functionality. For a given piece of land, property lawyers can now access online electronic transaction forms—prepopulated with basic property data—and submit them via the Web. The registry records and verifies the data automatically and processes payments electronically, significantly improving transaction times.
The solution is built on IBM Lotus® Forms (formerly IBM Workplace Forms) software—chosen for its ease of use, cost advantages and eXtensible Markup Language (XML) compatibility, which enabled easy integration with the database technology.
Benefits
• Reduces transaction time for any location from up to seven days to just one business day
• Improves rejection rate from 15 percent to 3 percent by reducing errors associated with the submitters’ manual data entry
• Minimizes trips to the agency’s offices and reliance on expensive courier services
“With the IBM solution in place, we can provide better and more secure document submission services to our clients, and we can receive and process land transactions faster and with more error checking up front than ever before.”—Nancy Saunders, Acting Director, Registry 2000 Project, Corporate Registries of Service Nova Scotia
Products and services used
IBM products and services that were used in this case study.
Software:
Lotus Forms
Legal Information
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