Fixico mass-markets advanced endpoint management capabilities

IBM Endpoint Manager architecture provides affordable scalability

Published on 17-Dec-2013

"There are significant architectural challenges associated with taking care of millions of computers. With Endpoint Manager, we can support about 250,000 endpoints on one server, so that will create significant savings for us as we grow." - Alex Varshavsky, co-founder and chief executive officer, CloudIT-All

Customer:
CloudIT-All Ltd.

Industry:
Computer Services

Deployment country:
Israel

Solution:
Automation

Overview

Founded in 2012 and based in Herzliya, Israel, CloudIT-All Ltd. developed a cloud-based computer management service called Fixico (www.fixico.com).

Business need:
Nontechnical computer users needed access to an affordable, easy-to-use tool for managing, optimizing and securing home computers.

Solution:
CloudIT-All Ltd. developed and launched Fixico, a cloud-based computer management service founded on IBM® Endpoint Manager software

Benefits:
The lightweight Endpoint Manager architecture helps CloudIT-All suppor t the Fixico service on 250,000 devices on one ser ver, making it viable for the consumer market.

Case Study

Founded in 2012 and based in Herzliya, Israel, CloudIT-All Ltd. developed a cloud-based computer management service called Fixico (www.fixico.com). The service proactively scans and identifies potential software and hardware problems; monitors performance all day, every day; and provides consumers with advanced virus protection for home computers.

Challenge
Although individuals are no different from multinational corporations in their desire to optimize computer operation, safeguard data and keep applications current, they typically lack the requisite level of technical expertise or access to technical resources. Complex but necessary computer management services such as patch management, application updates and PC diagnostics have largely remained unattainable for the mass market.

Individuals have been able to subscribe to stand-alone services for endpoint management, but the resulting portfolio is often a patchwork of discrete products, increasing consumer cost and complicating management. CloudIT-All founders saw a business opportunity in consumers’ lack of computer maintenance options. They realized the need for an affordable, comprehensive, easy-to-use cloud-based computer maintenance service that could be readily installed on millions of home computers.

Solution
CloudIT-All developed and launched a cloud-based home computer maintenance service called Fixico. From the beginning of the service’s development, CloudIT-All co-founder and chief executive officer Alex Varshavsky used IBM Endpoint Manager software as the foundation. “IBM provides one of the best, if not the best, endpoint management solutions on the market today,” he says. “Our goal was to streamline this enterprise-level technology and provide it to potentially millions of consumers as a service on the cloud.”

Using its proprietary installer appliance, CloudIT-All implements the Endpoint Manager agent on each customer computer. Varshavsky cites the agent’s extremely small footprint as one major factor in his company’s
ability to deploy a viable mass-market endpoint management service such
as Fixico.

Based on information received from the Endpoint Manager software agent, the Fixico service automatically determines which OS patches, application updates or system configurations are necessary and proactively applies these changes to the endpoint computer. Additionally, the Fixico service communicates emerging hardware, performance and memory- related issues to the user.

Varshavsky believes an Endpoint Manager software-based infrastructure is the most efficient and affordable available to CloudIT-All as it scales its operations. “There are significant architectural challenges associated with taking care of millions of computers,” he says. “With Endpoint Manager, we can support about 250,000 endpoints on one server, so that will create significant savings for us as we grow.”

Benefits
• Supports launching the cloud-based endpoint management service for the consumer market
• Maximizes server use by supporting 250,000 endpoints on one server, creating major savings for the company as it grows
• Monitors endpoint performance and security and proactively applies updates as needed

For more information
To learn more about IBM Endpoint Manager software, please contact your IBM marketing representative or IBM Business Partner, or visit the following website: ibm.com/tivoli/endpoint

Products and services used

IBM products and services that were used in this case study.

Software:
IBM Endpoint Manager for Lifecycle Management

Legal Information

© Copyright IBM Corporation 2013 IBM Corporation Software Group Route 100 Somers, NY 10589 Produced in the United States of America December 2013 IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml. This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The performance data and client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. It is the user’s responsibility to evaluate and verify the operation of any other products or programs with IBM products and programs. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided. Fixico is not an IBM product or offering. Fixico is sold or licensed, as the case may be, to users under CloudIT-All Ltd.’s terms and conditions, which are provided with the product or offering. Availability, and any and all warranties, services and support for Fixico, is the direct responsibility of, and is provided directly to users by, CloudIT-All Ltd.