Integra Legal helps ensure top-quality legal services

Creating a flexible, collaborative environment for all with IBM software

Published on 28-Dec-2011

Validated on 04 Jun 2013

"The innovative approach offered by the PPM system has created a streamlined work environment that maximizes the use and effectiveness of resources." - Anna Liscia, senior partner, Integra Legal

Customer:
Integra Legal

Industry:
Professional Services

Deployment country:
Australia

Solution:
Built on IBM Express Advantage Offerings (BOE), Business Service Management , Customer Relationship Management, Enabling Business Flexibility, Mobile, Smart Work, Social Business for Reinventing Client Engagement, Social Business, Collaborative Innovation

IBM Business Partner:
Brookstone Technologies Pty. Ltd

Overview

Founded in 2009, Integra Legal, a virtual law firm, provides alternative legal services to clients and law firms. Based in Australia, the organization specializes in providing its legal services to experienced in-house litigation lawyers to service their clients, along with providing litigation and dispute services to law firms, in-house counsel and government organizations. Integra Legal employs five people in addition to offering legal resources on a subcontract basis.

Business need:
The organization wanted to develop a database to provide a flexible, secure and confidential platform for collaboration and exchange of information between all players in the lawyer-client relationship matrix.

Solution:
Integra Legal engaged IBM Business Partner Brookstone Technologies to implement a professional practice management (PPM) solution, creating a flexible and highly secure platform for collaboration among the legal team, consultants and clients. With security-rich access to the PPM system using IBM Lotus Notes and IBM Lotus Quickr software, customers are empowered to find relevant data and play a collaborative role in their matters.

Benefits:
· Provides the company’s lawyers, clients, other law firms and third parties with the appropriate levels of access to case data, allowing collaborative document access, input and creation · Makes the right data available to the right people at the right time, ensuring an open and collaborative approach to dealing with negotiations and the resolution of disputes · Enables simplified and collaborative coordination among Integra Legal’s lawyers, clients and other parties involved, including the ability to create case-critical milestones and assign actions

Case Study

Founded in 2009, Integra Legal, a virtual law firm, provides alternative legal services to clients and law firms. Based in Australia, the organization specializes in providing its legal services to experienced in-house litigation lawyers to service their clients, along with providing litigation and dispute services to law firms, in-house counsel and government organizations. Integra Legal employs five people in addition to offering legal resources on a subcontract basis.

Challenge
The organization wanted to develop a database to provide a flexible, secure and confidential platform for collaboration and exchange of information between all players in the lawyer-client relationship matrix.

Solution
Integra Legal engaged IBM Business Partner Brookstone Technologies to implement a professional practice management (PPM) solution, creating a flexible and highly secure platform for collaboration among the legal team, consultants and clients. With security-rich access to the PPM system using IBM Lotus Notes and IBM Lotus Quickr software, customers are empowered to find relevant data and play a collaborative role in their matters.

Benefits
· Provides the company’s lawyers, clients, other law firms and third parties with the appropriate levels of access to case data, allowing collaborative document access, input and creation
· Makes the right data available to the right people at the right time, ensuring an open and collaborative approach to dealing with negotiations and the resolution of disputes
· Enables simplified and collaborative coordination among Integra Legal’s lawyers, clients and other parties involved, including the ability to create case-critical milestones and assign actions

For more information
Please contact your local IBM sales representative or visit: ibm.com/software/lotus

Products and services used

IBM products and services that were used in this case study.

Software:
Lotus Quickr, IBM Notes, IBM Domino

Legal Information

© Copyright IBM Corporation 2011 IBM Corporation Software Group Route 100Somers, NY 1058 9U.S.A. Produced in the United States of America December 2011 IBM, the IBM logo, ibm.com, Domino, Lotus, Lotus Notes and Lotus Quickr are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml Other company, product or service names may be trademarks or service marks of others. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.