A German university research hospital improves patient survivor rates

Published on 28-Dec-2011

Validated on 14 Jan 2014

"The IBM WebSphere Portal allows us to improve the speed of treatment for trauma patients and allows us to track historical data to improve future treatments and procedures." - A German university research hospital

Customer:
A German university research hospital

Industry:
Education, Healthcare

Deployment country:
Germany

Solution:
Social Business

Overview

At this university hospital, scientists and physicians engage in state-of-the-art research, patient care and education. It extends over four campuses with more than 100 clinics and institutes, and is one of the largest employers in Berlin.

Business need:
The success rate of stroke and trauma treatment is directly dependent on the speed with which patients receive prehospital treatment, as well as the speed with which they are rushed to a specific program dedicated to stroke or trauma victims. Even places well equipped to help stroke victims may spend precious time digging for records that could be used to save lives. The hospital needed a way to treat patients faster, and also a system for prehospital staff to communicate with doctors and admissions departments to get patients into specialized treatment as soon as possible after arrival.

Solution:
To speed up treatment and improve outcomes for stroke and trauma patients, the hospital created a web portal available to emergency room staff and paramedic professionals. It serves as a diagnosis and treatment database for emergency workers to analyze patient symptoms against clinical cases to come up with the most likely preliminary diagnosis. The portal instructs them on how to do prehospital procedures if necessary, and get the patient started on a course of treatment before reaching the hospital door. The solution can also provide advice on the closest and most appropriate facility.

Benefits:
· A decreased mortality rate among stroke and trauma patients due to more timely initial diagnosis and treatment · Shorter inpatient hospital and rehabilitation stays and recovery times, saving both the patient and the hospital money · More accurate diagnosis of conditions resulting from a thorough database of information and better communications among emergency professionals, patients, hospital and staff · Improved exchange of information and ideas, creating consistency and a higher standard of treatment across all hospitals in the region · Less medical record redundancy and fewer lost files

Case Study

At this university hospital, scientists and physicians engage in state-of-the-art research, patient care and education. It extends over four campuses with more than 100 clinics and institutes, and is one of the largest employers in Berlin.

Challenge
The success rate of stroke and trauma treatment is directly dependent on the speed with which patients receive prehospital treatment for such cases, as well as the speed with which they are rushed to a specific program dedicated to stroke or trauma victims. Even if patients are treated quickly, often the stroke or trauma facility has no way to quickly receive patient history or data on treatment up to that point. So places that are well equipped to help stroke victims may spend precious time digging for records and forms that could be used to save lives. The hospital knew that it needed not only a way to treat patients more quickly, but also a system for prehospital staff to communicate with doctors and admissions departments to get patients into specialized treatment as soon as possible after arrival.

Solution
To speed up treatment and improve outcomes for stroke and trauma patients, the hospital created a web portal available to emergency room staff and paramedic professionals. First, it serves as a diagnosis and treatment database for paramedics and emergency workers to analyze patient symptoms against clinical cases to come up with the most likely preliminary diagnosis. The portal instructs them on how to do prehospital procedures if necessary, and get the patient started on a course of treatment before reaching the hospital door. The solution can also provide advice on the closest and most appropriate facility, and it enables emergency room and ambulance workers to communicate with staff at that facility to relay symptoms and prepare both the patient and hospital for arrival. Hospital staff can receive detailed information on the patient, symptoms and treatment to date from a single source, making it easier to jump right into the next steps upon arrival. All data on treatment from first look to rehabilitation is captured for each patient in the system. This eliminates redundancy as the patient moves from one facility to another or checks in for future treatment. The data also adds to the knowledge base of the portal and serves as a reference point for future cases.

The solution has also created a network of five regional hospitals and more than 30 rehabilitation centers around the city called the Center for Trauma and Stroke Disease Research, which can use the portal to share knowledge and expertise. This university research hospital and associated hospitals are working to create standardized processes and treatment protocols that will be uniform across the network, enabling consistency, improved compliance and the ability for doctors to make faster decisions.

Benefits
· A decreased mortality rate among stroke and trauma patients because of more timely initial diagnosis and treatment
· Shorter inpatient hospital and rehabilitation stays and recovery times, saving both the patient and the hospital money
· More accurate diagnosis of conditions resulting from a thorough database of information and better communications among emergency professionals, patients, hospital and staff
· Improved exchange of information and ideas, creating consistency and a higher standard of treatment across all hospitals in the region
· Less medical record redundancy and fewer lost files

For more information
To learn more about IBM DB2 and IBM WebSphere, contact your IBM sales representative or visit:
ibm.com/db2
ibm.com/websphere

Products and services used

IBM products and services that were used in this case study.

Software:
DB2 Connect, WebSphere Portal

Footnotes and legal information

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