Published on 27-Oct-2009
Validated on 08 Jan 2013
Customer:
Singapore Land Transport Authority (LTA)
Industry:
Government, Travel & Transportation
Deployment country:
Singapore
Solution:
Database Management, Business-to-Consumer, C-Suite Framework, Service Oriented Architecture, Smarter Planet, Transforming Business
Overview
Singapore has created one of the most modern, affordable and heavily used public transport networks in the world, with nearly three million people riding the bus and 1,600,000 people riding the train on any given day.
Business need:
To allow more card issuers (providers) to issue cards for use in Singapore's public transit system, thus giving commuters more choice and a unified payment system for transport.
Solution:
LTA worked with IBM to develop a new fare processing system that allows any Smart Card compliant with Singapore’s standard to be used in public transport.
Benefits:
Ability to accommodate multiple fare card issuers, increasing convenience for commuters and lowering costs; 80 percent reduction in revenue leakage from “lost” transactions due to systems issues; 2 percent reduction in the overall lifecycle cost of the fare processing system while doubling its performance capacity to 20 million fare transactions per day
Video
Singapore Land Transport Authority worked with IBM to develop a new fare processing system that allows any Smart Card compliant with Singapore’s standard to be used in public transport.