Western North Carolina Health Network uses "virtual" medical records to share patient data

Published on 26-Feb-2009

Validated on 16 Dec 2013

"For several years, WNCHN has been exploring the exchange of electronic medical records. IBM and MEDSEEK have finally made it happen, quickly and securely, without replacing our existing record systems." - Gary Bowers, Executive Director, WNCHN

Customer:
Western North Carolina Health Network

Industry:
Healthcare

Deployment country:
United States

Solution:
Business-to-Consumer, Information Integration, Smarter Planet, Transforming Business

Smarter Planet:
Smarter Healthcare

IBM Business Partner:
MEDSEEK

Overview

Western North Carolina Health Network (WNCHN) is a collaboration of hospitals, county health departments and other healthcare providers that supports the delivery of cost-effective, quality health services to the western North Carolina region.

Business need:
WNCHN needed a solution that would allow the decentralized creation and retrieval of electronic patient records and enable their exchange among facilities, and one that would integrate with existing health information systems rather than replace them.

Solution:
WNCHN engaged IBM Global Business Services, IBM e-Business Hosting and MEDSEEK Software to design and implement an electronic healthcare record (EHR) exchange system. The system, called Data Link, allows authorized clinicians to view a patient’s electronic records across all 16 western North Carolina hospital systems.

Benefits:
Improves patient care; lowers overall costs; reduces time to retrieve patient records

Case Study

Overview
Western North Carolina Health Network
Asheville, North Carolina, USA
www.wnchn.org

Industry
Healthcare

Products and services
IBM Global Business Services®
IBM e-business Hosting

IBM Business Partner
MEDSEEK

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Western North Carolina Health Network (WNCHN) is a collaboration of hospitals, county health departments and other healthcare providers that supports the delivery of cost-effective, quality health services to the western North Carolina region.

Challenge
The health network was looking for a way to implement its vision—the availability and exchange of patient data anywhere, any time—to healthcare providers in its 16 hospitals. WNCHN needed a solution that would allow the decentralized creation and retrieval of electronic patient records and enable their exchange among facilities, and one that would integrate with existing health information systems rather than replace them.

Solution
WNCHN engaged IBM Global Business Services, IBM e-Business Hosting and MEDSEEK Software to design and implement an electronic healthcare record (EHR) exchange system. The system, called Data Link, allows authorized clinicians to view a patient’s electronic records across all 16 western North Carolina hospital systems. Data Link differs from many EHR exchange systems because it is based on an innovative "virtual" records system that uses the data from hospitals' existing records systems instead of creating a new, centralized system for WNCHN.

Benefits
- Improves patient care by reducing medical errors and unnecessary treatments
- Lowers overall costs through fewer duplicate lab tests, improved data entry and document management, and less human error
- Reduces time to retrieve patient records—from up to 30 minutes to mere seconds, and enhances security of medical records

"For several years, WNCHN has been exploring the exchange of electronic medical records. IBM and MEDSEEK have finally made it happen, quickly and securely, without replacing our existing record systems.” — Gary Bowers, Executive Director, WNCHN

For more information
To learn more about healthcare solutions from IBM, contact your IBM representative or IBM Business Partner, or visit:

ibm.com/healthcare

Products and services used

IBM products and services that were used in this case study.

Service:
GTS Strategic Outsourcing: e-business Hosting, IBM Global Business Services

Legal Information

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