Published on 21-Feb-2007
Validated on 01 Jun 2009
"By building one hundred percent on Lotus Notes and Lotus Domino, our development costs are always much less than the competition. With Notes rapid development capabilities, we do things in hours or days that usually take days, weeks or even months with other technologies." - Wayne Scarano, president, SGA Business Systems, Inc.
Customer:
SGA Business Systems
Industry:
Financial Markets, Insurance
Deployment country:
United States
Solution:
Collaborative Innovation, Enterprise Content Management, Customer Relationship Management
IBM Business Partner:
SGA Business Systems
Overview
SGA Business Systems applies Lotus Notes and Lotus Domino in innovative ways to create cost-effective and leading-edge solutions.
Business need:
To improve a wide range of business processes including enabling dissimilar technology platforms to communicate with each other.
Solution:
IBM Lotus Notes
IBM Lotus Domino Enterprise Server
IBM Domino Collaboration Express
IBM Lotus Sametime
Benefits:
= Improved efficiency and productivity
= Advanced replication capabilities that allow employees to work together
= Increased cost savings
Case Study
SGA Business Systems, Inc.
Hillsborough, New Jersey
www.sga.com
SGA Business Systems, Inc., founded in 1984, is a provider of customized collaborative solutions for businesses of all sizes. It applies IBM Lotus Notes and IBM Lotus Domino in innovative ways to create cost-effective, leading-edge solutions that improve a wide range of critical business processes.
“By building one hundred percent on Lotus Notes and Lotus Domino, our development costs are always much less than the competition. With Notes rapid development capabilities, we do things in hours or days that usually take days, weeks or even months with other technologies.”
Wayne Scarano, president, SGA Business Systems, Inc.
Challenge
Many companies still handle their collaboration and communication needs by using a mix of applications and platforms that aren’t integrated, don’t communicate with each other, require excessive training and are costly -- resulting in an environment that is inadequate and often detrimental to business success.
By applying a broad vision to IBM Lotus Notes and Lotus Domino software, SGA Business Systems, an IBM Premier Business Partner based in Hillsborough, New Jersey, designs, deploys, manages and supports customized collaborative solutions that fit most needs -- all on a single integrated and secure platform.
Solution
SGA can enable companies to run their key operations entirely on IBM Lotus Notes and IBM Lotus Domino. That means one easy-to-use platform for electronic mail, calendars, address books, instant messaging, customer relationship management, project collaboration, human resources, time, travel and expense management and almost any other business process a company requires. SGA provides its solutions at no cost, with the customer paying for solution customization, training and ongoing support.
SGA participates in IBM PartnerWorld® Industry Networks and is optimized in the financial markets and insurance industry networks. SGA gets access to joint marketing and sales programs, as well as technology developments.
Benefits
SGA collaborative solutions provide companies with:
• Improved efficiency and productivity through information sharing
• Advanced replication capabilities that allow employees to work offline securely
• Cost savings from using one integrated platform
• Rapid development tools to meet demand quickly
• Security and disaster recovery
Copyright IBM Corporation 2007
Route 100
Somers, NY 10589
U.S.A.
Produced in the
United States of America
2-07
All Rights Reserved
International Business Machines Corporation, the IBM logo, Lotus, Lotus Notes and PartnerWorld are trademarks or registered trademarks of IBM Corporation in the United States, other countries, or both.
Other company product or service names may be trademarks or service marks of others.
The information contained in this documentation is provided for information purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, expressed or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.
Products and services used
IBM products and services that were used in this case study.
Software:
Lotus Notes, Lotus Domino, Domino EveryPlace Enterprise, Lotus Sametime, Collaborative application development and portal
Footnotes and legal information
The information contained in this documentation is provided for information purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, expressed or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software
Copyright IBM Corporation 2007
Route 100
Somers, NY 10589
U.S.A.
Produced in the
United States of America
2-07
All Rights Reserved
International Business Machines Corporation, the IBM logo, Lotus, Lotus Notes and PartnerWorld are trademarks or registered trademarks of IBM Corporation in the United States, other countries, or both.
Other company product or service names may be trademarks or service marks of others.
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