Published on 29-Sep-2010
"What started off as a compliance project with IBM Software has turned into a real business value, helping us unlock the value of trusted information across our organization." - Jim Mazurowski, Supervisor, Information Solutions, PPL Corporation
Energy & Utilities
Enterprise Content Management
IBM Business Partner:
PPL cuts information gathering process for a $500 million transmission project from two years to six months when it deploys an enterprise content management solution from IBM.
PPL sought to minimize the challenges inherent in managing paper-based records, from the cost and space to store records to the likelihood that information could be misplaced or lost and the associated risk. PPL also wanted to improve document retention to more efficiently and effectively collect and gather information for regulatory compliance and information governance throughout its life cycle.
Using IBM Software, PPL staff gained significantly faster access to information for increased efficiency. In 2006, PPL worked with IBM to address the retention requirements of emails and records and better confirm that information is properly captured, consolidated, stored and managed across its life cycle so compliance staff could find trusted, contextually relevant and related information in a single retention record.
-- Reduced time to access records from up to five days to just seconds -- 75 percent decrease in time to compile information for new projec -- Helped staff confirm retention of critical email messages and documents for regulatory requirements
PPL controls or owns nearly 12,000 megawatts of generating capacity in the United States, sells energy in key US markets, and delivers electricity to about 4 million customers in Pennsylvania and the United Kingdom.
With an eye on operational efficiency and a commitment to excellence, PPL sought to minimize the challenges inherent in managing paper-based records, from the cost and space required to store records to the likelihood that information could be misplaced or lost. Additionally, with the increased scrutiny on email communications, PPL wanted to improve document retention processes with IBM Enterprise Records to more efficiently and effectively collect trusted information for regulatory compliance and improved information life-cycle governance.
Since the early 1990s, IBM Software has provided PPL staff with the fast access to the trusted information they need to increase efficiency and reduce costs. For example, the organization used IBM Software to capture about 880,000 right-of-way images for its transmission lines. By doing so, PPL reduced the time for staff—including real estate department personnel, tax and accounting personnel and mobile crews, among others—to access the images from up to five days to just seconds. Likewise, the solution helped PPL reduce the time to compile right-of-way data for new transmission line projects from nearly two years to just six months. It is also helping staff to unlock the value of trusted information. Before, each generating facility captured and maintained its own data in separate systems. Now that maintenance information is stored in one location, staff can easily see if another facility has faced a similar problem and share solutions for faster resolution.
Thousands of employees across the company currently access PPL’s trusted information via IBM Software for everything from supply chain and contract management to drawing and financial management. In 2006, PPL worked with IBM Enterprise Content Management (ECM) Lab Services to implement IBM Enterprise Records, IBM Content Collector for Email and IBM Content Collector for File Systems to address the retention requirements of its email messages and records stored on fileshares and to better confirm that trusted information is being properly captured, consolidated, stored and managed throughout all phases of its life cycle. It’s a huge step in helping compliance personnel find trusted, contextually relevant and related information using a single retention policy instead of having to search different systems.
· Reduced time to access records from up to five days to just seconds
· 75 percent decrease in time to compile information for new projects
· Helped staff confirm retention of critical email messages and documents for regulatory requirements
For more information
To learn more about IBM Software, please contact your IBM sales representative or IBM Business Partner, or visit the following website: ibm.com/software/data/content-management
Products and services used
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