Tejon Ranch Company efficiently manages widely diverse operations using IBM Case Manager

Published on 29-Oct-2013

"Case Manager really helped us push forward into the future with mobile connectivity because the platform was built that way. It also gives us social collaboration so we don’t [need] to use outside resources like Foursquare or Facebook. " - Richard Daley, director of records and information management, Tejon Ranch Company

Customer:
Tejon Ranch

Industry:
Construction / Architecture / Engineering

Deployment country:
United States

Solution:
ECM - Advanced Case Management (ACM), ECM - Enterprise Content Management, ECM - ILG - Records Retention, Enterprise Content Management

Overview

Overdevelopment and suburbanization have overtaken much of Southern California, but 60 miles north of Los Angeles and 25 miles south of Bakersfield, all of that stops at the borders of Tejon Ranch. Measuring 422 square miles, Tejon Ranch is owned by Tejon Ranch Company (Tejon), a 150-year-old business based in Lebec, California. While committed to preserving 90 percent of the 270,000-acre ranch in its natural state, Tejon is also a growth-oriented, diversified real estate development and agribusiness company (NYSE:TRC).

Business need:
With a focus on sustainable business growth, Tejon Ranch Company (Tejon) needed to carefully manage overhead costs.

Solution:
Tejon extended its IBM enterprise content management platform with case management, mobility and collaboration tools to help staff members get more done in less time.

Benefits:
Fewer than 200 Tejon staff members can effectively coordinate the activities of hundreds of contractors and suppliers and thousands of consultants across diverse operations.

Products and services used

IBM products and services that were used in this case study.

Software:
Case Manager, Content Collector for Email, Enterprise Records, Datacap Taskmaster Capture, Case Foundation

Legal Information

© Copyright IBM Corporation 2013 IBM Corporation Software Group Route 100 Somers, NY 10589 Produced in the United States of America October 2013 IBM, the IBM logo, ibm.com, and FileNet are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.

Document options

Resources