The Missouri Department of Transportation keeps the wheels of commerce turning.

Published on 07-Nov-2007

Validated on 16 Dec 2013

Customer:
Missouri Department of Transportation

Industry:
Government

Deployment country:
United States

Solution:
Business-to-Business, Business-to-Consumer, Enabling Business Flexibility, Information Integration, Transforming Business

IBM Business Partner:
Huber & Associates

Overview

The Missouri Department of Transportation took a major electronic leap forward in e-government service delivery, and, in so doing, created massive changes—simplified processes and improved safety and traffic flow across the state.

Business need:
The commercial transportation industry is the backbone of the U.S., yet for most motor carriers, ensuring regulatory and tax compliance can be daunting, time consuming and highly complex.

Solution:
Working with IBM and IBM Business Partner, Huber & Associates, Missouri created a massive state-wide change in core processes by first establishing the MoDOT, a Motor Carrier Service division, as the single point of contact for motor carriers in the state.

Benefits:
• 75 percent of all approved permits initiated over the Web within three months of the MoDOT implementation • Doubled the collection of Overdimension/Overweight permit fees due to expanded data capture • Improved traffic flow and road safety on state highways • Dramatically reduced administration time of carriers and increased revenue to the state

Case Study

The Missouri Department of Transportation keeps the wheels of commerce turning.

      Overview
      Missouri Department of
      Transportation (MoDOT)
      Jefferson City, Missouri, USA
      www.modot.mo.gov

      Industry
      • Government

      Hardware
      • IBM System p5 570
      • IBM System p5 595

      Software
      • IBM WebSphere Commerce Application Server

      IBM Business Partner
      • Huber & Associates




company logo image

The Missouri Department of Transportation took a major electronic leap forward in e-government service delivery, and, in so doing, created massive changes—simplified processes and improved safety and traffic flow across the state.

Challenge
The commercial transportation industry is the backbone of the U.S., yet for most motor carriers, ensuring regulatory and tax compliance can be daunting, time consuming and highly complex. In Missouri the situation was further complicated by disparate business processes and non-integrated applications across four state agencies in six different locations.

Solution
Working with IBM and IBM Business Partner, Huber & Associates, Missouri created a massive state-wide change in core processes by first establishing the MoDOT, a Motor Carrier Service (MCS) division, as the single point of contact for motor carriers in the state—with a single Internet portal that provides access to MoDOT applications anytime, anywhere. But the MoDOT is far more than an online portal where carriers access forms—it enforces state laws and regulations. With its new-found ability to effectively audit carrier regulatory compliance, the state has begun to see some real changes in core areas such as traffic flow and road safety.

Benefits
• 75 percent of all approved permits initiated over the Web within three months of the MoDOT implementation
• Doubled the collection of Overdimension/Overweight permit fees due to expanded data capture
• Improved traffic flow and road safety on state highways
• Dramatically reduced administration time of carriers and increased revenue to the state

For more information
Please contact your IBM representative or IBM Business Partner.

Products and services used

IBM products and services that were used in this case study.

Hardware:
System p: System p5 570, System p: System p5 595

Software:
WebSphere Commerce Portal

Legal Information

© Copyright IBM Corporation 2007 IBM Corporation Global Solutions, Industry Marketing 294 Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America 10-07 All Rights Reserved IBM, the IBM logo, ibm.com, System p and WebSphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Other company, product or service names may be trademarks or service marks of others. This case study illustrates how one IBM customer uses IBM products. There is no guarantee of comparable results. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates.