Published on 19-Aug-2011
"The great thing about Cast Iron is, we can build and modify these integrations in hours sometimes, if not days, and that’s really important to us." - Bill Parks, Director of IT Applications, Sonus Networks
Customer:
Sonus Networks
Industry:
Telecommunications
Deployment country:
United States
Solution:
Cloud Computing
Overview
Bill Scudder, CIO; Bill Parks, Director of IT and Paul Ray, Application Architect of Sonus Networks recount how WebSphere Cast Iron Cloud integration enables Sonus Networks to meet their goals of agility, scalability and rapid expansion by connecting salesforce.com Service Cloud to their enterprise.
Business need:
We really needed a tool that was going to allow us to integrate Salesforce.com with several of our key business applications.
Solution:
As we evaluated the various systems, we quickly discovered that the total cost of ownership with Cast Iron was about 75 percent less than the other competitors.
Benefits:
After we deployed Cast Iron, we were basically surprised to see how agile it was, how we were able to move things quickly between two systems, and also its simplicity. It is just so simple.
Video
Bill Scudder, CIO; Bill Parks, Director of IT and Paul Ray, Application Architect of Sonus Networks recount how WebSphere Cast Iron Cloud integration enables Sonus Networks to meet their goals of agility, scalability and rapid expansion by connecting salesforce.com Service Cloud to their enterprise.
Products and services used
IBM products and services that were used in this case study.