Aon Integramark increases efficiency by 85 percent

IBM Rational software automatically synchronizes data among multiple applications

Published on 28-Jun-2013

"We have improved the scalability of our applications and achieved a level of data integration that just wasn’t possible previously." - Walter Larry, associate vice president, infrastructure and development, Aon Integramark

Customer:
Aon Integramark

Industry:
Financial Markets

Deployment country:
United States

Solution:
Enterprise Modernization

IBM Business Partner:
Royal Cyber Inc.

Overview

Aon Integramark is a debt cancellation service provider for the US lending industry. The company provides a broad range of debt cancellation solutions and serves large-scale financial institutions offering general purpose and retail credit cards. Aon Integramark is a wholly owned subsidiary of Aon plc, a leading global provider of risk management, human resources, and insurance and reinsurance brokerage solutions as well as outsourcing services. Aon has 65,000 employees in more than 120 countries.

Business need:
To give employees the information they need to efficiently perform their jobs, Aon Integramark sought to keep data synchronized across a growing number of corporate applications.

Solution:
The company engaged IBM Business Partner Royal Cyber Inc. to create a service-oriented architecture (SOA) using IBM® Rational® and IBM WebSphere® software.

Benefits:
Aon Integramark increased internal efficiency by as much as 85 percent because staff members save more than one minute per database query.

Case Study

Aon Integramark is a debt cancellation service provider for the US lending industry. The company provides a broad range of debt cancellation solutions and serves large-scale financial institutions offering general purpose and retail credit cards. Aon Integramark is a wholly owned subsidiary of Aon plc, a leading global provider of risk management, human resources, and insurance and reinsurance brokerage solutions as well as outsourcing services. Aon has 65,000 employees in more than 120 countries. Backed by broad resources, industry knowledge and technical expertise, Aon professionals help a wide range of customers develop effective risk management and workforce productivity solutions. Aon plc achieved total revenue of USD11.5 billion in 2012.

Synchronizing data across multiple applications
Aon Integramark needed to keep data synchronized across a growing number of corporate applications. The company had numerous databases, some based on report program generator (RPG) code and running on the company’s existing IBM i platform and others based on Microsoft SQL Server software. For Aon Integramark to quickly deliver new services in response to marketplace demand, it needed to synchronize and consolidate data so that employees could quickly access the information they required.

Aon Integramark wanted to create a service-oriented architecture (SOA) that would help employees more efficiently access critical business data. The company needed to:

  • Create an SOA that would facilitate information flow among corporate applications
  • Reuse existing business logic stored in RPG code in green-screen applications
  • Quickly and easily retrieve corporate data stored on IBM i servers in Microsoft SQL Server format

Creating a flexible, scalable SOA
Aon Integramark engaged IBM Premier Business Partner Royal Cyber Inc. to help it implement a suite of IBM Rational and IBM WebSphere software. Aon Integramark implemented IBM Rational Host Access Transformation Services (HATS) software, which forms the basis of a flexible, scalable SOA environment. Using the Rational HATS application, Aon Integramark created automated macros that draw data dynamically from RPG green-screen database applications and publish the information through web services, which run on IBM WebSphere Application Server software. The solution also helps the company perform integrated updates to data across multiple databases, including those based on Microsoft SQL Server software. Finally, Aon Integramark can now automatically transfer applicable data from Microsoft SQL Server databases to green-screen-based databases. Aon Integramark is using IBM Rational Application Developer for WebSphere Software as an integrated development environment (IDE).

Improving efficiency by 85 percent
By working with Royal Cyber to implement the Rational HATS software, Aon Integramark established a dynamic SOA environment that automates data synchronization among the company’s many corporate applications. The company’s employees and customers can more quickly access information and initiate updates. As a result, Aon Integramark has increased internal efficiency by as much as 85 percent because staff members save more than one minute per database query. In fact, the company is seeing excellent response times from applications in spite of receiving more than 10,000 daily hits per web service.

The company has also laid the foundation for increased scalability by improving and simplifying application-to-application communication. The new solution will also be easier to enhance in the future because employees can write SOA-based applications using any programming language.

For more information
To learn more about IBM Rational Host Access Transformation Services software, please contact your IBM representative or
IBM Business Partner, or visit the following website: ibm.com/software/products/us/en/rhats.

Additionally, IBM Global Financing can help you acquire the software capabilities that your business needs in the most cost-effective and strategic way possible. We’ll partner with credit-qualified clients to customize a financing solution to suit your business and development goals, enable effective cash management, and improve your total cost of ownership. Fund your critical IT investment and propel your business forward with IBM Global Financing. For more information, visit: ibm.com/financing

Products and services used

Legal Information

© Copyright IBM Corporation 2013 IBM Corporation Software Group Route 100 Somers, NY 10589 Produced in the United States of America June 2013 IBM, the IBM logo, ibm.com, Rational, and WebSphere are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml Microsoft, Windows and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The performance data and client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.