Published on 11-Jul-2012
"We chose the business process management solutions from IBM because they’re the most mature on the market and because, as a partner, IBM works side by side with us to overcome every challenge." - Katia Sanfins, chief information officer, Schahin Group
Construction / Architecture / Engineering
Business Process Management (BPM)
Founded in 1966, today Schahin Group is a solid and diversified group. It is a large organization that operates in key sectors of the Brazilian economy, such as oil and gas, engineering, real estate development, and energy and telecommunication.
The IT department at Schahin Group needed a business process management solution that would allow them to map existing processes at each of the group’s many businesses.
Schahin Group used IBM WebSphere Business Modeler software to design eight major new processes and IBM WebSphere Process Server software to deploy them.
The new solution has enhanced process transparency, which in turn has improved productivity and reduced operational costs by helping the company automate a high volume of previously manual processes.
Founded in 1966, today Schahin Group is a solid and diversified group. It is a large organization that operates in key sectors of the Brazilian economy, such as oil and gas, engineering, real estate development, and energy and telecommunication. The group has become a benchmark quality reference in all these fields.
A large company involved in a wide range of service deliveries, Schahin Group looked to its IT group to increase agility across the entire organization, a significant challenge given the extraordinary range of IT requirements represented among the various businesses. Each business sets its own IT priorities and the Schahin Group IT department, working with a centralized architecture, must rapidly deliver on each priority. To that end, IT developers had to build interfaces among the various businesses’ applications, and they needed a business process management solution that would allow them to map the existing processes at each business.
Schahin Group used IBM® WebSphere® Business Modeler software to design eight major new processes and IBM WebSphere Process Server software to deploy them. During process modeling, simulation and analysis, the company discovered that approximately 45 percent of the actions related to its existing processes were being performed manually. Process automation is now delivering significant savings in
time and money.
The project team responsible for ongoing process improvement consists of business users and process analysts, rather than IT personnel. The team identifies commonalities among the various businesses’ requirements and develops effective processes to use across business lines. The resulting process improvement and increased visibility provides business users in each of the company’s divisions with the necessary insight to effectively prioritize their requirements and communicate those priorities to IT.
• Increases collaboration between business and IT, enabling stronger IT support of enterprise widebusiness strategy and goals
• Enhances process transparency, supporting the ability to map processes, identify inefficiencies and improve processes
• Improves productivity and reduces operational costs by automating a high volume of previously manual processes
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