Published on 11-Jul-2012
"We chose the business process management solutions from IBM because they’re the most mature on the market and because, as a partner, IBM works side by side with us to overcome every challenge." - Katia Sanfins, chief information officer, Schahin Group
Customer:
Schahin Group
Industry:
Construction / Architecture / Engineering
Deployment country:
Brazil
Solution:
Business Process Management (BPM)
Overview
Founded in 1966, today Schahin Group is a solid and diversified group. It is a large organization that operates in key sectors of the Brazilian economy, such as oil and gas, engineering, real estate development, and energy and telecommunication.
Business need:
The IT department at Schahin Group needed a business process management solution that would allow them to map existing processes at each of the group’s many businesses.
Solution:
Schahin Group used IBM WebSphere Business Modeler software to design eight major new processes and IBM WebSphere Process Server software to deploy them.
Benefits:
The new solution has enhanced process transparency, which in turn has improved productivity and reduced operational costs by helping the company automate a high volume of previously manual processes.
Case Study
Founded in 1966, today Schahin Group is a solid and diversified group. It is a large organization that operates in key sectors of the Brazilian economy, such as oil and gas, engineering, real estate development, and energy and telecommunication. The group has become a benchmark quality reference in all these fields.
Challenge
A large company involved in a wide range of service deliveries, Schahin Group looked to its IT group to increase agility across the entire organization, a significant challenge given the extraordinary range of IT requirements represented among the various businesses. Each business sets its own IT priorities and the Schahin Group IT department, working with a centralized architecture, must rapidly deliver on each priority. To that end, IT developers had to build interfaces among the various businesses’ applications, and they needed a business process management solution that would allow them to map the existing processes at each business.
Solution
Schahin Group used IBM® WebSphere® Business Modeler software to design eight major new processes and IBM WebSphere Process Server software to deploy them. During process modeling, simulation and analysis, the company discovered that approximately 45 percent of the actions related to its existing processes were being performed manually. Process automation is now delivering significant savings in
time and money.
The project team responsible for ongoing process improvement consists of business users and process analysts, rather than IT personnel. The team identifies commonalities among the various businesses’ requirements and develops effective processes to use across business lines. The resulting process improvement and increased visibility provides business users in each of the company’s divisions with the necessary insight to effectively prioritize their requirements and communicate those priorities to IT.
Benefits
• Increases collaboration between business and IT, enabling stronger IT support of enterprise widebusiness strategy and goals
• Enhances process transparency, supporting the ability to map processes, identify inefficiencies and improve processes
• Improves productivity and reduces operational costs by automating a high volume of previously manual processes
For more information
To learn more about IBM WebSphere software, please contact your IBM representative or IBM Business Partner, or visit:
ibm.com/websphere
Products and services used
IBM products and services that were used in this case study.
Software:
WebSphere Process Server, WebSphere Business Modeler
Legal Information
© Copyright IBM Corporation 2012 IBM Corporation Software Group Route 100 Somers, NY 10589 Produced in the United States of America July 2012 IBM, the IBM logo, ibm.com and WebSphere are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The performance date and client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.