Jiangning District integrates processes with robust IBM software

Jiangning District (Jiangning) is an emerging, modern Chinese city with a vision of being a technology hub.

Seeking to support urban growth

Jiangning wanted to deploy a digital urban management system to optimize unit grid, urban facility and event management. City management had the necessary technology infrastructure, but the solution was complex and posed several challenges, including:
● Difficulty obtaining accurate information because of a lack of collaboration among key functional departments, dispersed data collection centers, diverse processing departments and dated information
● Inefficiencies because the organization handled major business processes manually
● Inability to adhere to local mandates because they required greater visibility into the business processes

These challenges made it difficult for Jiangning to achieve the required precision management target, and they created obstacles to realizing the company’s vision of growth. Jiangning began looking for robust software solutions to integrate systems, improve collaboration among functional departments and offer a comprehensive view of business processes to line-of-business (LOB) management. Jiangning turned to the only business process management (BPM) vendor that could offer such integration along with the visibility required: IBM.

Integrating systems to provide greater visibility

Jiangning IT management worked with IBM Business Partner SuperMap Software Co., Ltd. to deploy IBM WebSphere Lombardi Edition software to synchronize processes in the district’s digital management system. Combined with IBM WebSphere MQ software, the WebSphere Lombardi Edition software helped enable the company to integrate numerous incumbent systems and share relevant urban management information throughout key decision points. By bringing lifecycle management to the business user, the solution allows Jiangning managers easy access to reports and helps enable deep visibility into events and processes.

Because Jiangning is approved to be a national-level technology industry development zone, it required a solution that provides the process integrity necessary to scale successfully. WebSphere Lombardi Edition software allows Jiangning to add more capabilities, management areas and channels over time with ease, permitting alterations in business approval roles and sequences without needing to change platforms.

Thanks to IBM software and SuperMap Software Co., Ltd., Jiangning was able to integrate systems and processes across the digital urban management hub, thereby enabling functional departments to collaborate and improve work efficiency. With the powerful and simple BPM solution from IBM, Jiangning expects to realize results in just four months.

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Why IBM?
The competition: Oracle
Why IBM won: IBM offered proven leadership in SOA-based solutions along with the compelling Smarter Cities solution. In addition, IBM offered in-depth consulting services, along with superior design and delivery support.
How the client benefitted: IBM delivered an integrated solution with a low total cost of ownership (TCO) that will begin delivering significant benefits to the district within just four months.
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Providing a competitive advantage

Jiangning evaluated a number of competing solutions before deciding on IBM. The district chose IBM over Oracle because IBM provided proven expertise, superior architectural design and the following specific competitive advantages:
● Demonstrated IBM leadership in SOA-based industry solution frameworks and the Smarter Cities solution
● Deep consultation, superior architecture design and delivery support, and leading solution and product enablement
● The exciting IBM capability in human-centric process solutions in the city management space
● Lower total cost of ownership (TCO) for a more integrated and flexible solution

Improving alignment, scalability, visibility

The IBM solution delivers a number of benefits to Jiangning, including:
● Aligning customers with federal and local government mandates while delivering the needed scalability and flexibility
● Providing greater visibility into processes for LOBs and management
● Integrating key processes to improve efficiency and enable the sharing of relevant information throughout crucial decision points

For more information

To learn more about IBM WebSphere software, please contact your IBM marketing representative or IBM Business Partner, or visit the following websites:
● ibm.com/integration
● ibm.com/bpm

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