Published on 13-Dec-2011
"Lotus Domino facilitates integration of diverse systems, enabling us to combine our procurement application with our ERP solution for a single unified process." - Jack Chang, Director of Information Technology Division, Sunplus Technology Co., Ltd.
Known for its strong research and development, Taiwan-based Sunplus Technology Co., Ltd. is a leading provider of integrated multimedia system-on-a-chip (SoC) solutions for home entertainment, including platforms for DVD players, set-top boxes, and liquid crystal display (LCD) and digital televisions. The core Sunplus strengths include submicron technologies; single-chip microprocessors and digital signal processing; outsourcing wafer fabrication, cutting, packaging and testing to suppliers; and managing manufacturing processes to optimize production.
In a complex technology manufacturing environment, Sunplus needed to tightly manage processes, optimize production and deliver products to global customers more rapidly.
Using IBM Lotus Notes and IBM Lotus Domino software, Sunplus was able to develop enterprise applications internally, integrate diverse systems and automate critical processes.
The Lotus collaboration platform and Lotus Domino rapid development environment streamline processes, enable in-house application creation and provide a base for future mobility and web applications.
Suboptimal internal processes
With established customers worldwide and a growing global demand for sophisticated media electronics, Sunplus needed to carefully manage its supply chain. By implementing a “wafer bank” strategy, Sunplus shortened delivery to fulfill a wide range of orders, helping its customers go to market more quickly and stay competitive. However, the critical approval process for procurement was time-consuming and prone to miscommunication. The approval functionality provided in the ERP system used by Sunplus did not adequately address the more complicated processes and delicate negotiations encountered in most Chinese corporations. For example, it is common for procurement to move through steps including joint approval, joint execution and further approvals in a complex loop. The Sunplus ERP system did not support this kind of give-and-take activity, causing significant procurement delays.
Unifying and optimizing systems
Fifteen years ago, Sunplus implemented IBM Lotus® Domino® and IBM Lotus Notes® software to help manage a large number of processes inside and outside the company and establish a platform for future web enablement. The small Sunplus IT team uses the comprehensive Lotus software functionality, intuitive interface and ease of integration among disparate systems to develop applications in-house. Despite frequent Lotus software upgrades over the years, backward compatibility among the releases means that the applications created by Sunplus developers continue to run smoothly, without needing extensive rewrites. “Each and every upgrade accommodates previous versions, enabling us to reuse our existing IT assets while benefiting from the latest features,” says Shi-hong Chang, Sunplus chief information officer.
Using the newest Lotus software development and integrative capabilities, Sunplus tackled the front end of the purchasing process. Developers programmed the purchasing application to accept requests and automatically initiate the approval processes within the ERP system. The ERP application now picks up a request, fills in asset account information and calculates depreciation without human intervention. Sunplus sales representatives and engineers at multiple locations can use the IBM Lotus Notes Traveler mobility solution to email requests or needs from a range of platforms including iOS, Android, BlackBerry and Symbian.
Greater efficiency and flexibility
- Boosts competitiveness by improving procurement flexibility across the supply chain
- Streamlines the procurement process with automated approval workflow for better tracking and reduced manual errors
- Helps optimize communication and collaboration, laying the foundation for future enterprise mobility and web applications
Products and services used
© Copyright IBM Corporation 2011 IBM Corporation Software Group Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America December 2011 All Rights Reserved IBM, the IBM logo, ibm.com, Lotus, Domino and Lotus Notes are trademarks of International Business Machines Corporation in the United States, other countries or both. Other company, product and service names may be trademarks or service marks of others. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates.