Centre Hospitalier de la Polynésie Française

Aggregates real-time patient data for better healthcare service

Published on 12-Jul-2011

Validated on 16 Dec 2013

"By unifying existing patient record systems we have improved both healthcare quality and efficiency." - François Pezet, DSIO Le Centre Hospitalier de la Polynésie Française

Customer:
Centre Hospitalier de la Polynésie Française

Industry:
Healthcare

Deployment country:
France

Solution:
Openness, Service Oriented Architecture, Smarter Planet, Web Services

Smarter Planet:
Smarter Healthcare

IBM Business Partner:
Belharra

Overview

Located in Papeete, the capital of French Polynesia, Centre Hospitalier Polynésie Française (CHPf ) provides a range of medical services ranging from surgery, pediatrics, obstetrics and psychiatry to laboratory testing and radiology. In 2009, the hospital performed 300,000 consultations, 18,000 hospital admissions and 44,000 emergency ward admissions. The hospital has 1,700 employees, 450 beds and 300,000 patient records in its departmental databases.

Business need:
The hospital wanted to provide staff with an up-to-date, real-time and comprehensive view of patient information to increase service, efficiency and healthcare standards compliance. In order to do so, the healthcare provider needed to unify information located in disparate, incompatible legacy ERP systems operated by each department—without disrupting existing processes or replacing IT investments.

Solution:
The hospital deployed a modular, web-based service-oriented architecture (SOA) solution, which unifies information while reusing existing legacy applications and systems. Staff continues to work in familiar environments and spend less time looking for records, which improves the quality of patient care and makes the organization compliant with the latest healthcare administration standards.

Benefits:
• Provides more clarity into patient conditions by aggregating customer records in real time, which allows medical staff to make faster and more accurate diagnoses, treatment plans and prescriptions • Unifies data from previously isolated information silos with once-incompatible legacy ERP systems • Captures, updates and shares patient information on an ongoing basis to increase efficiency by departments, physicians, nurses and administrators

Case Study

Located in Papeete, the capital of French Polynesia, Centre Hospitalier Polynésie Française (CHPf ) provides a range of medical services ranging from surgery, pediatrics, obstetrics and psychiatry to laboratory testing and radiology. In 2009, the hospital performed 300,000 consultations, 18,000 hospital admissions and 44,000 emergency ward admissions. The hospital has 1,700 employees, 450 beds and 300,000 patient records in its departmental databases.

The Opportunity
The hospital wanted to provide staff with an up-to-date, real-time and comprehensive view of patient information to increase service, efficiency and healthcare standards compliance. In order to do so, the healthcare provider needed to unify information located in disparate, incompatible legacy ERP systems operated by each department—without disrupting existing processes or replacing IT investments.

What Makes It Smarter
The hospital deployed a modular, web-based service-oriented architecture (SOA) solution, which unifies information while reusing existing legacy applications and systems. Staff continues to work in familiar environments and spend less time looking for records, which improves the quality of patient care and makes the organization compliant with the latest healthcare administration standards.

Real Business Results
• Provides more clarity into patient conditions by aggregating customer records in real time, which allows medical staff to make faster and more accurate diagnoses, treatment plans and prescriptions
• Unifies data from previously isolated information silos with once-incompatible legacy ERP systems
• Captures, updates and shares patient information on an ongoing basis to increase efficiency by departments, physicians, nurses and administrators

Solution Components
• IBM WebSphere Enterprise Service Bus
• IBM WebSphere Business Integration Adapter for iSeries
• IBM WebSphere Business Integration Adapter for WebSphere Message Broker
• IBM Business Partner Belharra

For more information
Please contact your IBM sales representative or IBM Business Partner.Visit us at: ibm.com/healthcare
To learn more about Centre Hospitalier de la Polynésie Française, visit: http://www.chpf.pf/

Products and services used

IBM products and services that were used in this case study.

Software:
WebSphere Enterprise Service Bus, WebSphere Application Server, WebSphere Business Integration Adapter for iSeries

Legal Information

© Copyright IBM Corporation 2011 IBM Corporation 1 New Orchard Road Armonk, NY 10504U.S.A. Produced in the United StatesMay 2011All Rights Reserved IBM, the IBM logo, ibm.com, iSeries and WebSphere are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml Other company, product or service names may be trademarks or service marks of others. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.