Berufsgenossenschaftliches Unfallkrankenhaus Hamburg (BUKH)

Uses integrated asset management to keep equipment in healthy condition

Published on 05-Oct-2010

Validated on 13 Dec 2013

"Now we can optimally document all assets and operations while automatically controlling our recurring maintenance and service processes." - Thomas Stachowitz, System Administrator, Technical Department, BG Trauma Hospital Hamburg

Customer:
Berufsgenossenschaftliches Unfallkrankenhaus Hamburg (BUKH)

Industry:
Government, Healthcare

Deployment country:
Germany

Solution:
Asset Management, Cloud & Service Management, Service Management, Smarter Planet

Smarter Planet:
Smarter Government, Smarter Healthcare

IBM Business Partner:
EAM Software GmbH

Overview

Berufsgenossenschaftliches Unfallkrankenhaus Hamburg (BUKH), or BG Trauma Hospital Hamburg, is a German hospital offering expertise in accident and reconstructive surgery, hand surgery, plastic and microsurgery, neurology, neurosurgery, paraplegic therapy, anesthesia, intensive care and rescue medication. Originally opened in 1959 with 240 beds, the hospital recently opened a new building and now offers 470 beds.

Business need:
BUKH, a high-performance clinic with 470 beds and 1,500 employees in Hamburg, Germany, traditionally used manual processes to track maintenance of the hospital plant and equipment. As the hospital expanded and physical assets grew more varied and complex, BUKH decided to look for an automated solution to manage both plant-related equipment and the hospital’s medical technology.

Solution:
The hospital implemented an integrated asset management solution capable of processing and tracing more than 50,000 orders a year for maintenance, services, repairs and replacement procurement. The solution automatically manages inspection and service schedules to ensure deadlines are met. A centralized repository stores all of the information regarding hospital assets and maintenance, and the system continually updates the data.

Benefits:
Integrates data to provide a holistic view of all technical, medical and facility assets, and automatically generates inspection or repair orders according to defined schedules; Collects information from numerous sources about the hospital’s buildings, plant and medical equipment and merges the data electronically; Interconnects multiple hospital departments to make information such as work order status, responsibilities and contacts available to everyone who needs it

Case Study

Berufsgenossenschaftliches Unfallkrankenhaus Hamburg (BUKH), or BG Trauma Hospital Hamburg, is a German hospital offering expertise in accident and reconstructive surgery, hand surgery, plastic and microsurgery, neurology, neurosurgery, paraplegic therapy, anesthesia, intensive care and rescue medication. Originally opened in 1959 with 240 beds, the hospital recently opened a new building and now offers 470 beds.

The Need
BUKH, a high-performance clinic with 470 beds and 1,500 employees in Hamburg, Germany, traditionally used manual processes to track maintenance of the hospital plant and equipment. As the hospital expanded and physical assets grew more varied and complex, BUKH decided to look for an automated solution to manage both plant-related equipment and the hospital’s medical technology.

The Solution
The hospital implemented an integrated asset management solution capable of processing and tracing more than 50,000 orders a year for maintenance, services, repairs and replacement procurement. The solution automatically manages inspection and service schedules to ensure deadlines are met. A centralized repository stores all of the information regarding hospital assets and maintenance, and the system continually updates the data.

What Makes it Smarter

  • Integrates data to provide a holistic view of all technical, medical and facility assets, and automatically generates inspection or repair orders according to defined schedules
  • Collects information from numerous sources about the hospital’s buildings, plant and medical equipment and merges the data electronically
  • Interconnects multiple hospital departments to make information such as work order status, responsibilities and contacts available to everyone who needs it

Solution Components
  • IBM Maximo Asset Management

For more information
Please contact your IBM sales representative or IBM Business Partner. Visit us at: ibm.com/healthcare

Products and services used

IBM products and services that were used in this case study.

Software:
Maximo Asset Management

Legal Information

© Copyright IBM Corporation 2010 IBM Corporation 1 New Orchard Road Armonk, NY 10504 U.S.A. Produced in the United States October 2010 All Rights Reserved IBM, the IBM logo, ibm.com, Maximo and Tivoli are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.