Published on 05-Oct-2010
Validated on 07 Jan 2013
Customer:
IBM Corporation
Industry:
Computer Services
Deployment country:
United States
Solution:
Cloud Computing, Data Warehouse, Enabling Business Flexibility, Geographically Distributed Development , Information Infrastructure, Infrastructure Simplification, Learning and Training, Linux, Cloud & Service Management, Openness
Overview
IBM’s business model is built to support two principal goals: helping its clients succeed in delivering business value by becoming more efficient and competitive through the use of business insight and information technology solutions; and providing long-term value to its shareholders. IBM has nearly 400,000 employees worldwide and had 2009 revenue of US$95.8 billion.
Business need:
Analyzing the gap between the skillset IBM employees have and the one they need was time-consuming, and the information it required was stored in disparate locations. Managers needed a cross-sectional view of skill gaps in order to make better decisions on where to invest funds for improved training. There was no ability to access the historical data necessary to do trend analysis or to analyze how to close the skill gap.
Solution:
IBM created Blue Insight, a worldwide, centralized business intelligence (BI) service, and developed the SCAN application that leverages it. To help improve skill gap analysis, SCAN uses an integrated data warehouse created from several HR systems. SCAN utilizes IBM Cognos BI to deliver views of skills that help IBM increase proficiency in skills essential to employees’ primary job roles.
Benefits:
Reduces time required for managers of training programs to produce reports for skill gap analysis by 80 percent; Accesses an integrated data warehouse created from several HR systems to track progress, produce reports and help plan resource allocation for training; Uses IBM Cognos to deliver views and analyses of skills and competencies within professions and across IBM business units in order to help upgrade essential employee skills
Case Study
IBM’s business model is built to support two principal goals: helping its clients succeed in delivering business value by becoming more efficient and competitive through the use of business insight and information technology solutions; and providing long-term value to its shareholders. IBM has nearly 400,000 employees worldwide and had 2009 revenue of US$95.8 billion.
The Need
Analyzing the gap between the skillset IBM employees have and the one they need was time-consuming, and the information it required was stored in disparate locations. Managers needed a cross-sectional view of skill gaps in order to make better decisions on where to invest funds for improved training. There was no ability to access the historical data necessary to do trend analysis or to analyze how to close the skill gap.
The Solution
IBM created Blue Insight, a worldwide, centralized business intelligence (BI) service, and developed the SCAN application that leverages it. To help improve skill gap analysis, SCAN uses an integrated data warehouse created from several HR systems. SCAN utilizes IBM Cognos BI to deliver views of skills that help IBM increase proficiency in skills essential to employees’ primary job roles.
What Makes it Smarter
- Reduces time required for managers of training programs to produce reports for skill gap analysis by 80 percent, enables the company to measure increases in skills, and makes possible fact-based skills dialogues with employees
- Accesses an integrated data warehouse created from several HR systems to track progress, produce reports and help plan resource allocation for training
- Uses IBM Cognos to deliver views and analyses of skills and competencies within professions and across IBM business units in order to help upgrade essential employee skills
For more information
Please contact your IBM sales representative or IBM Business Partner. Visit us at: ibm.com/smarterplanet
Products and services used
IBM products and services that were used in this case study.
Hardware:
System z: Integrated Facility for Linux (IFL), System z: System z running Linux, System z: System z10 Enterprise Class (z10 EC)
Software:
Cognos 8 Business Intelligence, WebSphere Application Server
Service:
GBS BAO: Advanced Analytics and Optimization, GBS CRM: Business Intelligence, IBM Global Business Services, Software Services for WebSphere
Legal Information
© Copyright IBM Corporation 2010 IBM Corporation 1 New Orchard Road Armonk, NY 10504 U.S.A. Produced in the United States September 2010 All Rights Reserved IBM, the IBM logo, ibm.com, Cognos, Global Business Services, System z and WebSphere are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml Other company, product or service names may be trademarks or service marks of others. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.