Enemalta and Water Services Corporations

Building a smarter energy and water system

Published on 01-Sep-2010

Validated on 05 Dec 2012

Customer:
Enemalta Corporation

Industry:
Energy & Utilities

Deployment country:
Malta

Solution:
Business Analytics, C-Suite Framework, Cloud & Service Management, IBM Research, Service Management, Smart Work, Smarter Planet, Systems & Network Management, Dynamic Infrastructure, Green/Sustainability

Smarter Planet:
Smart Grid, Smarter Energy

IBM Business Partner:
SAP

Overview

The Maltese National Electricity and Water Utilities—Enemalta Corporation (EMC) and Water Services Corporation (WSC)—have selected IBM for a 70 million euro, five-year agreement to design and deliver a nationwide smart grid implementation.

Business need:
On the island nation of Malta, electricity is generated entirely by imported fossil fuel, and electrically powered desalination plants provide over half its water supply. This complex series of challenges required immediate attention to ensure that the country delivers affordable, secure energy while protecting the environment. In addition, to meet this challenge, both Enemalta and Water Services Corporations are undergoing an internal transformation process geared toward increased efficiency.

Solution:
The Maltese national power and water utilities are partnering with IBM to help their country become the first in the world to build a nationwide smart grid and a fully integrated electricity and water system. IBM is entrusted to implement a customer relationship management (CRM) and billing solution, as well as SAP Enterprise Resource Planning (SAP ERP) core modules, while a new Web portal will be instilled for both utilities to better interact with their end customers.

Benefits:
Data from the intelligent meters can be analyzed to help lower costs, adopt efficient and sustainable consumption patterns, and cut greenhouse gas emissions. By addressing water and power issues as a system, citizens can make smarter decisions about how and when they use power.

Case Study

The Maltese National Electricity and Water Utilities—Enemalta Corporation (EMC) and Water Services Corporation (WSC)—have selected IBM for a 70 million euro, five-year agreement to design and deliver a nationwide smart grid implementation.

The Need

On the island nation of Malta, electricity is generated entirely by imported fossil fuel, and electrically powered desalination plants provide over half its water supply. Meanwhile, rising sea levels threaten Malta’s underground freshwater source. This complex series of challenges required immediate attention to ensure that the country delivers affordable, secure energy while protecting the environment. In addition, to meet this challenge, both Enemalta and Water Services Corporations are undergoing an internal transformation process geared toward increased efficiency.

The Solution
The Maltese national power and water utilities are partnering with IBM to help their country become the first in the world to build a nationwide smart grid and a fully integrated electricity and water system. 250,000 interactive meters will monitor electricity usage in real time, set variable rates, and reward customers who consume less energy and water. Furthermore, in assisting in the transformation of both utilities, IBM is entrusted to implement a customer relationship management (CRM) and billing solution, as well as SAP Enterprise Resource Planning (SAP ERP) core modules, while a new Web portal will be instilled for both utilities to better interact with their end customers.

What makes it smarter
· Data from the intelligent meters can be analyzed to help lower costs, adopt efficient and sustainable consumption patterns and cut greenhouse gas emissions.
· By addressing water and power issues as a system, citizens can make smarter decisions about how and when they use power.

For more information
Contact your IBM sales representative or IBM Business Partner. Visit us at:

ibm.com/energyandutilities

Legal Information

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Produced in the United States
August 2010
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