Published on 23-Aug-2010
Validated on 05 Nov 2012
"Wherever there is a need for information exploration, and penetration of information and content and the support of relevant decisions using multiple sources of information, the e-file case management system can provide a valuable contribution." - Carsten Schurger (Project Manager)
Customer:
North Rhine-Westphalia Ministry of Justice
Industry:
Government
Deployment country:
Germany
Solution:
Business-to-Business, Business-to-Consumer, Business Process Management (BPM), Enterprise Content Management, Smart Work, Smarter Planet
Smarter Planet:
Smarter Government
IBM Business Partner:
CENIT AG
Overview
The Ministry of Justice in North Rhine-Westphalia, is responsible for providing modern, efficient and quality justice for the people of North Rhine-Westphalia, Germany. This government organization employs a workforce of over 40,000 people across ordinary courts, four specialist jurisdictions, public prosecutors offices and prisons. The Ministry of Justice in North Rhine-Westphalia is responsible for helping to ensure citizens’ rights, ensure state penalty claims and implement court decisions.
Business need:
Judges, prosecutors and lawyers use a process called the “relation technique” to complete their judicial casework. The process of finding, identifying, reading and combining related case information is performed through hours of manual or electronic searching and correlation of information from different sources in order to build or understand a case. It also introduces a large margin for human error if relevant information is missed during the manual performance of the relation technique.
Solution:
The Ministry’s first-of-a-kind ergonomic judiciary case management solution (EJCM) stores, preserves and manages cases and documents. IBM FileNet Content Manager stores and handles all information objects, while CENIT ECLISO provides the ergonomic, adaptable user interface with the ability to read, understand, classify and structure the content itself, performing the relation technique electronically and automatically.
Benefits:
• The ability to immediately identify, correlate and use only the relevant material in multiple databases improves the judicial decision-making process by adding insight and reducing the chance of missing key info
• Enables a single search of all legal material, from internal case docs to national law, without repeating the search in two or three systems
• Creates a Smart Work environment for the Ministry, with an anticipated gain in efficiency of 30+ percent once the system is fully deployed
Case Study
The Justizministerium Nordrhein-Westfalen, or the Ministry of Justice in North Rhine-Westphalia, is responsible for providing modern, efficient and quality justice for the people of North Rhine-Westphalia, Germany. This government organization employs a workforce of over 40,000 people across ordinary courts, four specialist jurisdictions, public prosecutors offices and prisons. The Ministry of Justice in North Rhine-Westphalia is responsible for helping to ensure citizens’ rights, ensure state penalty claims and implement court decisions.
The Need
Judges, prosecutors and lawyers use a process called the “relation technique” to complete their judicial casework. Currently, the process of finding, identifying, reading and combining related case information is performed through hours of manual or electronic searching and correlation of information from different sources in order to build or understand a case. It also introduces a large margin for human error if relevant information is missed during the manual performance of the relation technique.
The Solution
The Ministry’s first-of-a-kind ergonomic judiciary case management solution (EJCM) stores, preserves and manages cases and documents. IBM FileNet Content Manager stores and handles all information objects, while CENIT ECLISO provides the ergonomic, adaptable user interface with the ability to read, understand, classify and structure the content itself, performing the relation technique electronically and automatically.
What Makes it Smarter
• The ability to immediately identify, correlate and use only the relevant material in multiple databases improves the judicial decision-making process by adding insight and reducing the chance of missing key information
• Enables a single search of all legal material, from internal case documents to national law, without repeating the search in two or three systems
• Creates a Smart Work environment for the Ministry, with an anticipated gain in efficiency of 30 percent or more once the system is fully deployed
For more information
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Products and services used
IBM products and services that were used in this case study.
Software:
FileNet Content Manager
Legal Information
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