Deutsche Notes User Group improves communication and collaboration with IBM Lotus

Published on 23-Aug-2010

Validated on 14 Jan 2014

"By adopting a platform based on IBM Lotus Connections and Lotus Sametime, we have revolutionized the way our members communicate—and exponentially expanded our capacity for collaboration." - Reiner Gratzfeld, Chairman, Deutsche Notes User Group

Customer:
Deutsche Notes User Group e.V.

Industry:
Professional Services

Deployment country:
Germany

Solution:
Business-to-Business, Collaborative Innovation, Empowering People

Overview

Founded in 1994, Deutsche Notes User Group (DNUG) e.V. is an experienced community of IBM collaboration and messaging users. Its members come from more than 500 companies, IT service providers and universities. Deutsche Notes User Group also organizes several conferences, workshops, special interest group meetings and regional meetings every year.

Business need:
The DNUG wanted its members to collaborate more efficiently. Although it leveraged an IBM Lotus Notes and Lotus Domino environment, the organization believed e-mails were too cumbersome. The user group needed to adopt a new communication platform, including secure access to online spaces to share information, documents and to work on common projects. The group sought integration with existing environments such as Lotus Notes, Microsoft® Office and Windows Explorer as well as Lotus Symphony.

Solution:
The DNUG implemented the European Lotus User Club (EULUC) platform, based on IBM Lotus Connections V2.5.0.1 and IBM Lotus Sametime V8.5 software. The goal of the EULUC platform is to provide a modern Web 2.0 platform to communicate and collaborate more effectively. The new platform provides its users the ability to create blogs and virtual communities while sharing bookmarks and knowledge. Lotus Sametime also allows for instant-decision making and ad hoc coordination amongst users.

Benefits:
·The DNUG has a robust collaboration and communications platform to effectively facilitate communication between all users · The new solution shortens communication times and allows users to easily search for experts amongst the user community · Lotus Quickr helps to reduce duplication of effort while reducing the amount of e-mail necessary to coordinate projects · By sending a document link instead of file attachments, Lotus Quickr helps save server storage

Case Study

Founded in 1994, Deutsche Notes User Group e.V. is an experienced community of IBM collaboration and messaging users. Its members come from more than 500 companies, IT service providers and universities. Deutsche Notes User Group also organizes several conferences, workshops, special interest group meetings and regional meetings every year.

Challenge
The Deutsche Notes User Group wanted its members to coordinate and collaborate more efficiently. Although it already leveraged an IBM Lotus Notes and Lotus Domino environment, the organization believed e-mails were too cumbersome to coordinate projects. The user group needed to adopt a new interactive communication platform, including easy, secure access to online spaces to share information, documents and to work on common projects. The group sought integration with existing environments such as Lotus Notes, Microsoft® Office and Microsoft Windows Explorer as well as Lotus Symphony.

Solution
The Deutsche Notes User Group implemented the European Lotus User Club (EULUC) platform, an interactive communication platform, based on IBM Lotus Connections V2.5.0.1 and IBM Lotus Sametime V8.5 software. The goal of the EULUC platform is to provide a modern Web 2.0 platform to communicate and collaborate more effectively. The new platform provides its users the ability to create blogs and virtual communities while sharing bookmarks and knowledge. Lotus Sametime also allows for instant-decision making and ad hoc coordination amongst users.

Lotus Quickr software builds on the EULUC platform by providing online team spaces where members can share and collaborate, and use team calendars, discussion forums, Web logs (blogs), wikis and other collaboration tools for managing projects and creating content between different organizations outside the firewall. Lotus Quickr team spaces are used to share and discuss documents such as agendas, presentations and protocols between companies organized via DNUG as well as for internal work groups.

Benefits
· The Deutsche Notes User Group now has a robust collaboration and communications platform to more effectively facilitate communication between all users
· The new solution shortens communication times and allows users to easily search for experts amongst the broad user community
· Lotus Quickr helps to reduce duplication of effort and content inconsistencies while reducing the amount of e-mail necessary to coordinate projects
· By sending a document link instead of file attachments, Lotus Quickr helps save server and client-related storage
· Users leverage Lotus Quickr connectors to work without leaving their tool of choice and easily keep up to date on document/team room changes through RSS/ATOM feeds

Products and services used

IBM products and services that were used in this case study.

Software:
Lotus Quickr, IBM Connections, IBM Sametime

Legal Information

Copyright IBM Corporation 2010 IBM Corporation Software Group Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America June 2010 All Rights Reserved IBM, the IBM logo, ibm.com, Lotus, Quickr and Sametime are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml. Microsoft is a trademark of Microsoft Corporation in the United States, other countries or both. Other company, product or service names may be trademarks or service marks of others. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.