Sogeti fosters global collaboration with IBM Lotus Connections

Published on 18-May-2010

Validated on 05 Feb 2014

"With IBM Lotus Connections, we can achieve a whole new kind of collaboration across the breadth of our organization." - Johan Vermij, Project Manager, TeamPark, Sogeti

Customer:
Sogeti

Industry:
Computer Services

Deployment country:
France

Solution:
Smarter Planet, Social Business for Knowledge Sharing and Innovation, Social Business, Optimizing IT

Overview

Sogeti is a leading provider of professional technology services, specializing in application management, infrastructure management, high-tech engineering and testing. Sogeti works closely with its clients, enabling them to leverage technological innovation and achieve maximum results.

Business need:
Sogeti, a Capgemini subsidiary that specializes in technology services, needed to connect its more than 20,000 employees spread across 200 offices in 14 countries. Since Sogeti’s people are the company’s most valuable asset, social networking and other capabilities would connect Sogeti people all over the world, providing them with a social platform that would allow them to share information and foster robust collaboration.

Solution:
Sogeti chose Lotus Connections V2.5. To provide a collaborative Web 2.0 work environment for its employees, Sogeti integrated the new IBM Lotus Connections platform with its existing Microsoft Office, Microsoft Outlook and Microsoft SharePoint software, as well as with first-phase Confluence Enterprise wiki software. Using the Lotus Connections platform, Sogeti created its TeamPark approach, a concept that will help Sogeti customers implement successful end-to-end social software strategies.

Benefits:
Improved internal knowledge sharing helps Sogeti speed the formation of consulting teams for customer engagements, while also driving efficiency improvements; As an early adopter, Sogeti expects Lotus Connections to help the company enter new markets, drive new revenue and create market-share opportunities

Case Study

Sogeti is a leading provider of professional technology services, specializing in application management, infrastructure management, high-tech engineering and testing. Sogeti works closely with its clients, enabling them to leverage technological innovation and achieve maximum results.

Challenge
Sogeti, a Capgemini subsidiary that specializes in technology services, needed to connect its more than 20,000 employees spread across 200 offices in 14 countries. Since Sogeti’s people are the company’s most valuable asset, social networking and other capabilities would connect Sogeti people all over the world, providing them with a social platform that would allow them to share information and foster robust collaboration.

Solution
After evaluating multiple solutions, Sogeti chose Lotus Connections V2.5 because it is a powerful collaboration platform that both goes beyond the simple sharing of documents and provides people-centric collaboration as opposed to project- or document-centric functionality.

To provide a collaborative Web 2.0 work environment for its employees, Sogeti integrated the new IBM Lotus Connections platform with its existing Microsoft® Office, Microsoft Outlook and Microsoft SharePoint software, as well as with first-phase Confluence Enterprise wiki software. The company rolled out Lotus Connections to more than 20,000 internal users. Using the Lotus Connections platform, Sogeti also created its TeamPark approach, a concept that will help Sogeti customers implement successful end-to-end social software strategies.

Benefits
- Improved internal knowledge sharing helps Sogeti speed the formation of consulting teams for customer engagements, while also driving efficiency improvements
- As an early adopter, Sogeti expects Lotus Connections to help the company enter new markets, drive new revenue and create market-share opportunities

Products and services used

IBM products and services that were used in this case study.

Software:
IBM Connections

Legal Information

Copyright IBM Corporation 2010 IBM Software Group Route 100 Somers, NY 10589 Produced in the United States May 2010 All Rights Reserved IBM, the IBM logo, ibm.com and Lotus are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml. Microsoft is a trademark of Microsoft Corporation in the United States, other countries or both. Other company, product or service names may be trademarks or service marks of others. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.