Police department realizes 77 percent capacity savings when it upgrades IBM Lotus software

Published on 12-Apr-2010

Validated on 28 Oct 2013

"Using Lotus Notes V8.5 in conjunction with IBM Lotus Domino Attachment and Object Service technology helped us consolidate storage and avoid making a massive infrastructure investment." - Dwayne Hobbs, Chief of Police, City of Forest Park Police Services Department

Customer:
City of Forest Park Police Services Department

Industry:
Government

Deployment country:
United States

IBM Business Partner:
Simplified Technology Solutions

Overview

The City of Forest Park Police Services Department works to deliver responsive law enforcement services to all citizens of the Georgia city. Ensuring effective communications among officers and community members is essential for keeping people safe and enhancing the quality of life.

Business need:
For several years, the City of Forest Park Police Services Department has relied on e-mail to communicate and share information among department members. But as the size and number of e-mail attachments grew, the department began to run out of storage space. While the department considered purchasing a storage area network (SAN), the estimated cost of US$24,000 more than exceeded the department’s budget. The police department needed to find a more cost-effective solution for its capacity issues.

Solution:
The police department worked with ltechnology partner Simplified Technology Solutions (STS) to find and implement a solution that would enable the department to continue to expand its use of e-mail without a tremendous expenditure. STS functions as the police department’s IT group. With help from STS, the police department implemented a full array of IBM Lotus software, including an upgrade to IBM Lotus Notes V8.5, Lotus Quickr and Lotus Sametime.

Benefits:
Reduced existing storage capacity by 77 percent by eliminating duplicate documents; Avoided the costs of implementing a large storage system; Provided room for continued growth and facilitated the expanded use of technology for communicating among department and community members; Lotus Protector for Mail Security improves blocking of spam without “false positives” that block legitimate e-mail

Case Study

The City of Forest Park Police Services Department works to deliver responsive law enforcement services to all citizens of the Georgia city. Ensuring effective communications among officers and community members is essential for keeping people safe and enhancing the quality of life.

Challenge
For several years, the City of Forest Park Police Services Department has relied on e-mail to communicate and share information among department members. But as the size and number of e-mail attachments grew, the department began to run out of storage space. While the department considered purchasing a storage area network (SAN), the estimated cost of US$24,000 more than exceeded the department’s budget. The police department needed to find a more cost-effective solution for its capacity issues.

Solution
The police department worked with long-time technology partner Simplified Technology Solutions (STS) to find and implement a solution that would enable the department to continue to expand its use of e-mail without a tremendous expenditure. The police department has been working with STS since the company’s founding in 2005. By helping to select, implement and support a wide range of technologies, STS functions as the police department’s IT group.

With help from STS, the police department implemented a full array of IBM Lotus software, including an upgrade to IBM Lotus Notes V8.5 for e-mail plus Lotus Quickr collaboration software and IBM Lotus Sametime for instant messaging. STS also integrated IBM Lotus Domino Attachment and Object Service (DAOS) technology into that environment to help the department conserve storage. DAOS works behind the scenes to eliminate the multiple copies of e-mail attachments and documents that can accumulate as people communicate. Just a single copy of each shared file is saved in a common repository. When a user clicks on an e-mail attachment or a file in Quickr, he or she accesses the file seamlessly. Also integrated with Lotus Notes, Lotus Protector for Mail Security helps the department protect itself from spam, viruses and other threats originating on the Internet.

With this full collection of IBM Lotus software, the police department can continue to expand its communication and collaboration capabilities while controlling costs.

Benefits
- Reduced existing storage capacity by 77 percent by eliminating duplicate documents
- Avoided the costs of implementing a large storage system
- Provided room for continued growth and facilitated the expanded use of technology for communicating among department and community members
- Lotus Protector for Mail Security improves blocking of spam without “false positives” that block legitimate e-mail

Products and services used

IBM products and services that were used in this case study.

Software:
Lotus Quickr, IBM Sametime, IBM Notes, IBM Domino

Legal Information

Copyright IBM Corporation 2010 IBM Corporation Software Group Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America April 2010 All Rights Reserved IBM, the IBM logo, ibm.com, Domino, Lotus and Lotus Notes are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml. Other company, product or service names may be trademarks or service marks of others. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.