IBM Lotus helps Digital China enter enterprise Web 2.0

Published on 11-Jan-2010

Validated on 06 Aug 2013

Customer:
Digital China

Industry:
Computer Services

Deployment country:
China

Solution:
Social Business for Knowledge Sharing and Innovation

Overview

Digital China Holdings Limited (“Digital China”) is a leading integrated IT services provider in China. It focuses on providing customers with sophisticated and applicable IT solutions, driving technological innovations for work and life and enhancing the digitalization process in China. Digital China covers a complete line of IT services for clients ranging from consumers to large industry firms.

Business need:
With a desire to help the enterprise further improve its agility and collaboration capabilities, Digital China needed to focus on the building of a unified e-collaboration platform using integration-based collaboration concept sand solutions, open standards and Service Oriented Architecture (SOA) and emerging technologies such as Web 2.0.

Solution:
Digital China implemented a collaboration application framework based on IBM Lotus software, including IBM Lotus Notes and Lotus Domino, Lotus Connections, Lotus Quickr and Lotus Sametime. Digital China distills SOA service component mode on the service layer to enhance the collaboration of different applications through the association of structured and unstructured data, people, organizations and teams. The top layer is comprised of customer-oriented application services.

Benefits:
More than 130 online applications are running on Digital China’s collaboration system; Digital China’s portal platform has become the group information center; By implementing social software and enhancing collaboration with integrated SOA, Digital China’s platform can offer multiple self-help collaboration services; IBM Sametime-based internet conference center provides Digital China with online instant messaging and internet conferencing, hosting more than 2,000 users per day.

Case Study

Digital China Holdings Limited (“Digital China”) is a leading integrated IT services provider in China. It focuses on providing customers with sophisticated and applicable IT solutions, driving technological innovations for work and life and enhancing the digitalization process in China. Digital China covers a complete line of IT services for clients ranging from consumers to large industry firms.

Challenge

With a desire to help the enterprise further improve its agility and collaboration capabilities, Digital China needed to focus on the building of a unified e-collaboration platform using integration-based collaboration concept sand solutions, open standards and Service Oriented Architecture (SOA) and emerging technologies such as Web 2.0.

Solution

Digital China implemented a collaboration application framework based on IBM Lotus software, including IBM Lotus Notes and Lotus Domino, Lotus Connections, Lotus Quickr and Lotus Sametime. The Lotus software acts as a system layer to offer standardized application services. Digital China distills SOA service component mode on the service layer to enhance the collaboration of different applications through the association of structured and unstructured data, people, organizations and teams. The top layer is comprised of customer-oriented application services, including enterprise information, a collaborative portal and a collaborative office platform. To integrate the application portal of the collaborative platform, Digital China upgraded its former Lotus Notes and Domino applications to the most recent architecture and installed related applications such as Lotus Sametime.

Benefits

More than 130 online applications are running on Digital China’s collaboration system.

Digital China’s portal platform has become the group information center. All group-wide information from three areas and four business groups can be published through this platform.

By implementing social software and enhancing collaboration with integrated SOA, Digital China’s platform can offer multiple self-help collaboration services to improve system agility and collaboration adaptability.

IBM Sametime-based internet conference center provides Digital China with online instant messaging and internet conferencing, hosting more than 2,000 users per day.

Products and services used

IBM products and services that were used in this case study.

Software:
Lotus Quickr, IBM Connections, IBM Sametime, IBM Notes, IBM Domino

Legal Information

Copyright IBM Corporation 2009 IBM Software Group Route 100 Somers, NY 10589 Produced in the United States December 2009 All Rights Reserved IBM, the IBM logo, ibm.com, Domino, Lotus, Quickr and Sametime are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml. Other company, product, or service names may be trademarks or service marks of others. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.