Published on 20-Nov-2009
Validated on 17 Dec 2012
"Upgrading to IBM Lotus Notes 8.5 has resulted in efficiency that has allowed us to avoid making a huge investment in new hardware." - Steve Haase, CEO, InsureTrust
Customer:
insuretrust.com LLC inc.
Industry:
Insurance
Deployment country:
United States
IBM Business Partner:
Simplified Technology Solutions
Overview
A national insurance wholesaler based in the United States, InsureTrust works to simplify insurance for emerging risks. For over 10 years, the company has provided customers with services for emerging risks related to cyber liability, technology error and omission issues, and miscellaneous professional liability.
Business need:
The existing IBM Lotus Notes 7.0.3 software at InsureTrust was beginning to slow because of a large volume of file attachments, including a large number of portable document files (PDFs). While the company realized that purchasing and installing additional hardware could improve system performance, InsureTrust wanted to avoid the cost of a hardware upgrade.
Solution:
InsureTrust worked with IBM and IBM Business Partner Simplified Technology Solutions to upgrade to IBM Lotus Notes 8.5 software, allowing the company to track all aspects of its business, such as policy information and renewal dates. In addition to the upgraded software, the company also implemented the Lotus Domino Attachment and Object Service.
Benefits:
By upgrading to Lotus Notes 8.5, InsureTrust realized a 58 percent savings in file space while lowering its total cost of ownership and improving its return
on investment; DAOS resulted in additional space savings, faster server response times and helped the company avoid purchasing new hardware; InsureTrust estimates significant cost savings for hardware and services, since it would require more service hours to implement a new server than it does to simply upgrade software
Case Study
A national insurance wholesaler based in the United States, InsureTrust works to simplify insurance for emerging risks. For over 10 years, the company has provided customers with services for emerging risks related to cyber liability, technology error and omission issues, and miscellaneous professional liability.
Challenge
The existing IBM Lotus Notes 7.0.3 software at InsureTrust was beginning to slow because of a large volume of file attachments, including a large number of portable document files (PDFs). While the company realized that purchasing and installing additional hardware could improve system performance, InsureTrust wanted to avoid the cost of a hardware upgrade.
Solution
InsureTrust worked with IBM and IBM Business Partner Simplified Technology Solutions (STS) to upgrade to IBM Lotus Notes 8.5 software, allowing the company to track all aspects of its business, such as policy information and renewal dates. In addition, improved performance allows business-critical CRM data to be stored in Lotus Notes databases. In addition to the upgraded software, the company also implemented the Lotus Domino Attachment and Object Service (DAOS), which is an included technology that allows InsureTrust to consolidate multiple, identical copies of attachments down to a single copy, which is stored in a separate repository on the server, thereby significantly reducing the amount of space required at the file level.
Benefits
-By upgrading to Lotus Notes 8.5, InsureTrust realized a 58 percent savings in file space while lowering its total cost of ownership and improving its return on investment
-DAOS resulted in additional space savings, faster server response times and helped the company avoid purchasing new hardware
-InsureTrust estimates significant cost savings for hardware and services, since it would require more service hours to implement a new server than it does to simply upgrade software
Products and services used
IBM products and services that were used in this case study.
Software:
Lotus Notes
Legal Information
Copyright IBM Corporation 2009 IBM Corporation Software Group Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America November 2009 All Rights Reserved IBM, the IBM logo, ibm.com and Lotus Notes are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml. Other company, product or service names may be trademarks or service marks of others. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.