Published on 27-Sep-2011
Customer:
Portland General Electric
Industry:
Energy & Utilities
Deployment country:
United States
Solution:
Asset Management, Business Performance Transformation, Business Process Management (BPM), IT/infrastructure
Overview
Theo Pozzy from Portland General Electric discusses how IBM Maximo software has helped the utility manage work and assets more intelligently.
Business need:
PGE is going through a big transformation initiative right now. We call it our Vision 20/20 project.Vision 20/20 is about process improvement and business transformation, and a lot of that is around managing our assets intelligently and managing our work better.
Solution:
Maximo is one of the best tools that we've ever used and will continue to use to use to do that. We've used Maximo for years for our generation plants, and now we're getting ready to leverage Maximo across the entire enterprise, especially our distribution, generation and IT divisions.
Benefits:
As we go from a siloed organization with individual teams supporting various parts of the business and a broad range of applications to fewer applications like Maximo, it enables us to focus our skill sets and reduce the number of people that we need to support the business and the applications. This is part of our effort to transform our business and to improve our processes and reduce our costs.
Video
Theo Pozzy from Portland General Electric discusses how IBM Maximo software has helped the utility manage work and assets more intelligently.
Video Transcript
Theo Pozzy from Portland General Electric discusses how IBM Maximo software has helped the utility manage work and assets more intelligently.
My name is Theo Pozzy. I work for Portland General Electric. I'm responsible for our enterprise asset and work management applications.
PGE is going through a big transformation initiative right now. We call it our Vision 20/20 project.
Vision 20/20 is about process improvement and business transformation, and a lot of that is around managing our assets intelligently and managing our work better, and Maximo is one of the best tools that we've ever used and will continue to use to use to do that.
IBM is a strategic partner of PGE's. We use their hardware and software in a lot of our solutions. We've used Maximo for years for our generation plants, and now we're getting ready to leverage Maximo across the entire enterprise, especially our distribution, generation and IT divisions.
Our IT department is looking at implementing ITIL V3 best practices as our core business processes. This will allow us to have better metrics, and we're going to be using Maximo as the tool to capture those metrics.
As we go from a siloed organization with individual teams supporting various parts of the business and a broad range of applications to fewer applications like Maximo, it enables us to focus our skill sets and reduce the number of people that we need to support the business and the applications. This is part of our effort to transform our business and to improve our processes and reduce our costs.
Maximo is really fitting well into our plans and is going to become a foundational piece of technology moving ahead.
A few years ago we revisited our IT principles and goals and we put out a new strategy. One of the key elements of that strategy was to develop deeper and strong relationships with our key vendors. IBM is one of our main vendors and we have been doing that consistently over the last few years. We've been working closely with them and have become a development partner and have been contributing towards the future of the products and the product road map.
Smart is being able to provide information to our business to help them run the business better to serve our customers.
Products and services used
IBM products and services that were used in this case study.
Software:
Maximo Asset Management