
Customers are talking. Hear what they're saying about SOA. For additional case studies, visit ibm.com/soa/success.
- SOA for Automotive – Michelin
- SOA for Banking – SBI Sumishin Net Bank
- SOA for Communications Service Providers – Kapsch CarrierCom, Mobitel
- SOA for Education – Cardiff University
- SOA for Energy & Utilities – Delaware Electric
- SOA for Healthcare – Blue Cross Blue Shield of Kansas City
- SOA for Insurance – Aetna, Blue Cross Blue Shield of Kansas City, Groupe Mutuel
- SOA for Retail – 1-800-Flowers.com, Moosejaw, Spotlight
- SOA for Travel & Transportation – Atlas Air
1-800-Flowers.com
1-800-Flowers.com teamed with IBM for two of its gift food brands as an initial proof of concept for the platform. Using knowledge gained from this first rollout, the company will take a greater role in transitioning most of its other brands to the new platform over the coming year.
Aetna
Aetna policy management capabilities allows the business to roll out services in a faster and more manageable way.
Atlas Air
Atlas Air integrates real-time information with process workflows, improving efficiency, reducing costs and enhancing its ability to respond rapidly to customer needs.
BC/BS Kansas City
Blue Cross Blue Shield of Kansas City discusses moving from batch to real time processing and how WebSphere Message Broker helps them accelerate process improvement by reducing coding and boosting development efficiency.
Cardiff University
Cardiff University improves its services and the quality of education it provides when it implemented an integrated teaching and administrative portal environment.
Delaware Electric
Delaware Electric can manage the data and through SOA and provide information across multiple disciplines.
Groupe Mutuel
To support new business processes, Groupe Mutuel built an SOA-based infrastructure that enables the reuse of services across all 14 of its business units.
Kapsch CarrierCom
Kapsch CarrierCom utilizes Web 2.0 technologies to enhance its customer service, increase its offerings and facilitate richer interaction with phones.
Michelin
Michelin has been working on an SOA approach in the integration area to maximize reuse and to cut down on the cost of the IT department.
Mobitel
Mobitel developed its own innovative mobile solutions in accordance with the needs of the Slovenian market and users’ demands.
Moosejaw
Moosejaw implemented a SOA to enable easy integration between in-store, Web, mobile and call center.
SBI Sumishin Net Bank
SBI Sumishin Net Bank delivers Internet banking services to its customers in a shorter time-to-market period while improving service efficiency.
Spotlight
Spotlight provides real-time views of critical business information Implementing single process control point for five disparate systems.
