SOA Governance and Service Lifecycle Management

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A critical component to IBM SOA governance is quality management, which focuses on making sure that services created and reused are the highest quality. With SOA, quality management is not just about testing, but is an end-to-end process starting with quality requirements and ending with monitoring services in production.


Quality management graphic

Quality management is not quality assurance department testing, but a company-wide end-to-end focus on being business-driven and involving every phase of the SOA lifecycle:

Model

  • Validate the functional requirements with the business requirements
  • Discover and assess against current services
  • Model functional and performance requirements
  • Developing a governance plan

Assemble

  • Create a service update plan
  • Create and modify the services to meet all the requirements
  • Assess the service against governance policies
  • Approve assembly completion

Deploy

  • Assure the quality of services: Function testing, Performance testing and Compliance testing
  • Approve services deployment

Manage

  • Manage and monitor the services through their lifecycle
  • Track the services in the registry
  • Report on the services against service-level agreements (SLAs)

IBM supplies new and enhanced products and services to support your SOA quality management needs.

Requirements-driven testing

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Service quality management and analysis

IBM Tivoli® Composite Application Manager provides response time and application management dashboards in the highly scalable suite of 23 monitors that measures services' availability, performance, and content through periodic polling of distributed points, then uses these Web-based reports to confirm service level agreement adherence and end-user satisfaction.

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Getting started quickly

IBM Global Technology Services quality management services offer the following types of services:

  • SOA Quality Management Services. Services for assessment, planning, design, and implementation guidance for IBM clients.
  • IBM Global Technology Services' Testing Center of Excellence. A combination of skills, methods, and technology to provide a reliable test environment for SOA implementations.
  • IBM's Testing Center of Excellence service product. Design and provision of flexible testing infrastructures to test SOA implementations using available in-house resources or security-rich IBM lab facilities.

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