Take advantage of the resources Rational has available for you!
IBM Rational offers you comprehensive support to ensure that you get the most from our tools and best practices. Do you have questions about an IBM Rational product or service? Do you need documentation, patches or upgrades? IBM Rational Customer Support has extensive resources that can help you solve these problems; either by yourself, or with automated or individualized technical assistance.
Please bookmark this page for future reference, and share it with other appropriate members of your team.
Join the IBM developerWorks community today
IBM developerWorks is IBM's online developer community and the best place to find resources to help you remove technical barriers and better understand key concepts. That's 24x7 access to web-based training, white papers, articles, online discussion groups and a wealth of other learning resources. Check out the Rational area of developerWorks today.
Get documentation when you need it
Do you need the latest product documentation? IBM Rational software's product documentation is available on the IBM Publications Center. Download documentation now.
Help yourself to IBM Rational's technical notes
Explore IBM Rational Customer Support's technical notes where you can obtain product-specific technical information and answers from an extensive database created and maintained by our technical support professionals. Search by keyword or on product specific pages or find white papers, solutions, and FAQs.
Find the right upgrade, patch, or service release
Looking for the latest product upgrade, service release, or patch?
Speak with other IBM Rational users
IBM Rational User Groups are a great way to share your experiences with other Rational customers as well as to solicit their advice and assistance. Visit the developerWorks Forums & Community section to learn how you can participate. Log in now.
Contact Support
IBM Rational Customer Support maintains a staff of dedicated technical professionals that can provide you with individualized assistance. Customers with active maintenance can contact Rational Customer Support by web, e-mail, and/or phone.
For electronic support, visit ESR - IBM's web-based problem submission and management tool. Log in now.
For e-mail support, please note that on May 2, 2004, the way you send e-mail to Rational Customer Support changed [more information].
For phone support, locate your local phone number.
IBM Rational offers you comprehensive support to ensure that you get the most from our tools and best practices. Do you have questions about an IBM Rational product or service? Do you need documentation, patches or upgrades? IBM Rational Customer Support has extensive resources that can help you solve these problems; either by yourself, or with automated or individualized technical assistance.
Please bookmark this page for future reference, and share it with other appropriate members of your team.
Join the IBM developerWorks community today
IBM developerWorks is IBM's online developer community and the best place to find resources to help you remove technical barriers and better understand key concepts. That's 24x7 access to web-based training, white papers, articles, online discussion groups and a wealth of other learning resources. Check out the Rational area of developerWorks today.
Get documentation when you need it
Do you need the latest product documentation? IBM Rational software's product documentation is available on the IBM Publications Center. Download documentation now.
Help yourself to IBM Rational's technical notes
Explore IBM Rational Customer Support's technical notes where you can obtain product-specific technical information and answers from an extensive database created and maintained by our technical support professionals. Search by keyword or on product specific pages or find white papers, solutions, and FAQs.
Find the right upgrade, patch, or service release
Looking for the latest product upgrade, service release, or patch?
- IBM Rational upgrades.
- IBM Rational patches and service releases.
Speak with other IBM Rational users
IBM Rational User Groups are a great way to share your experiences with other Rational customers as well as to solicit their advice and assistance. Visit the developerWorks Forums & Community section to learn how you can participate. Log in now.
Contact Support
IBM Rational Customer Support maintains a staff of dedicated technical professionals that can provide you with individualized assistance. Customers with active maintenance can contact Rational Customer Support by web, e-mail, and/or phone.
For electronic support, visit ESR - IBM's web-based problem submission and management tool. Log in now.
For e-mail support, please note that on May 2, 2004, the way you send e-mail to Rational Customer Support changed [more information].
For phone support, locate your local phone number.
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