Welcome to IBM Rational Software Support.
As you may know, Ounce Labs is now part of IBM Rational software. The Ounce Labs and IBM teams are working diligently to ensure your smooth transition to IBM Software Support.In order to help your transition to IBM systems & processes, we have developed this overview page specifically for our Ounce Labs clients.
Until further notice, if you are a legacy Ounce Labs client, please continue to access Ounce Labs Technical Support in the same manner with which you are familiar. Ounce Labs Technical Support will continue to provide assistance to your organization through your company's Designated Contacts.
The Ounce Labs products have undergone a name change. New versions of the products previously known as Ounce Labs will be listed under the IBM Rational brand name. You will see this change reflected in the product list table below, as well as on the new ibm.com product support site.
Ounce Labs Product Support Transition Tutorials:
- Getting support for Rational AppScan Source edition
- About Flex Licensing for Rational AppScan Source Edition 6.2 and Ounce Labs Security Analyst 6.1 and earlier
Ounce Labs Support Migration Communication:
Ounce
Labs Cover Letter
Doing
Business with IBM - A Guide for Ounce Labs Software Customers
