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Rational support

Licensing

Most IBM Rational software products require specific license keys in order to use them. The instructions below will guide you to the IBM Rational License Key Center, and the on-line service for generating and managing your license keys.

Getting License Keys, Downloads and Media.

HOW TO GET...
Action
License keys and activation kits
Log into the Rational License Key Center to get your license keys and activation kits for your software purchase or for your product evaluation.
Downloads after your purchase
Log into the IBM Software and Services site  to download the product after your purchase. The login process will require your order information found on your IBM Proof of Entitlement certificate sent to your company after your purchase.
 
Downloads for evaluations
Log into the Rational Downloads Center to get downloads for your Rational software purchase or for your product evaluation. You will need a login and password to enter the site but you can register on-the-fly if needed.
 
Downloads and keys for end of quarter orders
For customers who have placed a recent order for an IBM Rational or Telelogic product that requires a license key, your software download and license keys will be made available to you within minutes of IBM processing your order.
 
If you need to access your software before your order gets processed, you can download a temporary license key and download the software from the Rational Downloads Center.
 
Fixes and patches
Go here for guidance on how to get fixes, patches and service releases
Physical Media
Passport Advantage customers may obtain media from their Passport Advantage site. Customers who purchased their software outside of the Passport Advantage program should contact their IBM Rational Sales team to request media.


 
Licensing self-help
*   The icon indicates that the download is in .PDF Format.



Quick Start Guide
This document will help you log into the License Key Center and will step you through the process of generating and moving license keys.
      Quick Start Guide : English 
      Quick Start Guide : Japanese 
      Quick Start Guide : Korean 

IBM Business Partners
This document will help IBM Business Partners log into the License Key Center and access their keys.
      Business Partners Guide 

Customer Transition Guide
This document is designed to help IBM Rational customers who have received license keys before May, 2006 transition to the new License Key Center.
      Customer Transition Guide 

Frequently Asked Questions
This document contains helpful questions and answers regarding the License Key Center.
      FAQ : English 
      FAQ : Chinese 
      FAQ : Japanese 
      FAQ : Korean 

Browse licensing tech notes
You can find the answers to many common licensing questions in the Rational software support knowledge base. You can easily find articles about Rational licensing by clicking on the following link:
Search for Rational licensing technotes

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