IBM Emptoris Services

Services to expedite and extend the value of IBM Emptoris
Strategic Supply Management solutions for Procurement

Global companies need to realize the benefits of their investment in technology solutions as quickly and as extensively as possible. To enable that, IBM offers a flexible and scalable suite of services to expedite and extend the value of IBM Emptoris Strategic Supply Management solutions for Procurement that can be tailored to meet a company's unique needs and business objectives.

IBM service professionals not only have a deep knowledge of Emptoris Strategic Supply Management solutions, but also a deep understanding of the technology and business requirements that underlie successful spend, supply and contract management strategies. Services include:

Consulting Services

Services to maximize solution adoption and ROI, as well as develop best practices, opportunity assessment and sourcing event management.

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Education

Services to educate and train internal users and suppliers on the basic and advanced applications of IBM Emptoris Strategic Supply Management solutions:

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IBM offers courses that provide hands on training and knowledge of:

Full training schedules and descriptions are available at IBM.com/training.


Technical Services

Services to enable successful implementation and integration of solutions and ensure proper availability and functionality

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Spend Data Management

Spend Data Management services are focused on helping organizations enrich spend data, achieve enterprise-wide spend visibility and unlock the value in that data for greater savings opportunities:

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Telecom Expense Managed Services

Telecom Expense Management services enable best-in-class outsourcing of critical telecom expense management business processes – and are built upon the IBM Emptoris Rivermine Telecom Expense Management solution platform.

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A more detailed overview of these services is available by downloading the IBM Emptoris Rivermine Telecom Expense Management on Cloud overview(PDF, 561KB)


Support Services

Support services include a range of offerings to assist your organization with all aspects of operating your IBM Emptoris Strategic Supply Management solutions.

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