Get world-class support for all your Emptoris products.
Emptoris has now completed the transition to IBM for support. Technical support transitioned to the IBM Support process and tools on 1 July 2013.
Access Technical Support
The best approach for contacting support is the IBM Client Success Portal. To access, use the Support login below:
Questions about support?
Refer to the Doing Business with IBM document for a description of changes and actions needed to maximize the benefits of your relationship with IBM. Most of your contacts in sales, service delivery, support and education will remain the same.
If you are purchasing or have purchased the Event Monitoring Service, refer to the EMS Process Document (PDF, 272KB) for instructions on how to initiate the service.