PLM solutions can help you bring innovative new products to market more quickly, manage increasing product complexity, and drive costs out of products and development processes. But tackling new projects and implementations can seem overwhelming, and with staff stretched thin, getting the most out of your hard-won investments is more critical than ever.
You need deep skills and industry expertise to put PLM software to work for your business. You need IBM to help you get it right and to get it done quickly, without disrupting your core business activities.
PLM Software Services
PLM Software Services are professional service engagements that assist organizations efficiently implement, extend and maintain the highest quality software solutions. These services focus on IBM’s PLM application software portfolio—including CATIA®, ENOVIA®, the complete Version 6 platform and more.
When you partner with IBM for PLM Software Services, our consultants and technical specialists will work as integral members of your project team to guide you through the deployment process. Together, we will leverage our deep application skills and industry expertise with your detailed knowledge of your business and operations. Where desired, our people will help with the installation, configuration and tuning of the solution—freeing your team to focus on core business activities, such as developing innovative new products.
Working closely like this also transfers the needed skills to your people, making them self-sufficient for ongoing activities. Let IBM, as the people who know the technology best, help ensure a successful PLM deployment.
With more than 28 years of experience and thousands of successful implementations, no one is more qualified to serve as your trusted PLM advisor. And no one can match IBM’s global solution delivery and support capabilities, including our unique relationships with PLM development labs and the resources and capabilities of our worldwide V6 Centers of Competency and PLM Centers of Excellence.
Comprehensive and adaptable portfolio
IBM PLM Software Services align with different project types and deployment phases. Each of these portfolios consists of a variety of professional service activities. We customize the appropriate services to support each client’s unique needs. These portfolios include:
Assessment and planning services are activities performed during the initial stages of a PLM project. These include tasks such as:
- Identifying the strongest value propositions to target
- Prioritizing key requirements and evaluating trade-offs
- Building a common understanding across project teams
- Developing high-level implementation plans
Application implementation services help deliver a production-ready PLM solution, an initial deployment or an expansion of capabilities to an existing environment. These include:
- Developing detailed functional and technical requirements
- Performing detailed solution design, system configuration and testing
- Supporting integration and roll-out activities
Solution accelerators are pre-defined combinations of configured software and service activities to quickly address specific business needs. These services focus on rapidly deploying new capabilities to key users, with limited upfront planning and customization activity.
Support and optimization services help you operate and maintain a production PLM environment more efficiently and reliably. These can include engagements for:
- Performance tuning
- Follow-on expansion projects
- System upgrades
- Advanced education
Complementary IBM services for PLM
Our team’s industry expertise and deep application skills are further enhanced and supported by PLM services offered by other IBM business units. Collectively, we share a unified solution deployment methodology, the same IBM values and access to IBM’s global resources.
For example:
- Our Global Business Services (GBS) team can provide business transformation services, industry best practices consulting and support for complex systems integration projects.
- Our Global Technology Services (GTS) can provide infrastructure, application hosting and outsourcing capabilities for a cost-effective PLM systems environment.
- Our IBM Software Services for each of our software brands—Lotus®, Information Management, Rational®, Tivoli® and WebSphere®—offer a variety of software services to support optimal usage and faster deployments.
Our service professionals can also draw from IBM’s own experience as a world-class manufacturer, our unrivaled strength in research and development and our extensive global resources as necessary to support your project’s requirements.
To learn more about PLM Software Services contact your IBM PLM account representative or call 877-426-3774.
