Continuously improve process applications 2 to 4 times faster than traditional applications
For process improvement projects, a flexible Business Process Management (BPM) solution provides a lower implementation cost, effort and risk than other BPM alternatives. This flexibility advantage is enhanced by the decision management capabilities of an integrated Business Rules Management System (BRMS). Many BPM solutions offer limited process rule support and therefore can’t scale to manage decision-making rules that are more complex, change frequently or span multiple processes, such as those that control account opening, claims processing, vendor onboarding, campaign management, order fulfillment, customer problem-handling, and other core processes. How BRMS extends the value of BPM (US)
The combination of flexible business processes and the ability to independently change the decision points that control these processes is a “best of both worlds” approach for organizations that need to quickly and continuously improve process outcomes, such as improving customer satisfaction, operational efficiency, compliance and cost savings.
How is process improvement made better by combining flexible BPM and business rules?
It’s smarter
Process “coaches” guide end users through unfamiliar tasks
Frequently changing decisions are automated, simply and safely
Analytics provide real-time visibility into in-flight process performance
Real world outcome: Reduce $3M per quarter revenue leakage by preventing invalid billing adjustments
It’s simpler
Business-friendly tools make complex process and rule definition simple
Draw a picture, run a process in hours!
Real world outcome: Reduce human touches by 80% and rework by 35% by automating manual tasks
It’s faster
Graphical “hot spots” and “what if” visualization troubleshoot bottlenecks faster
Governance capabilities control rapid evolution of processes and rules
Rules and processes can be changed in hours!
Real world outcome: Create and change process applications 2-4x faster than traditional applications
