Driving Business Agility in Communications

WebSphere solutions for Communications Service Providers

Business agility in Communications

Top challenges
Increasing competition, changing subscriber expectations, new regulations, and other industry trends are driving the need for service providers to increase their business agility.

Where we can help
WebSphere solutions help communications service providers simplify complex heterogeneous IT environments with a vendor-agnostic, scalable, flexible and secure approach.

  1. Deliver new, innovative products and services with greater speed and agility.
  2. Meet increasing subscriber demand for richer, innovative communications services.
  3. Adopt leading IT and telecom industry standards such as TM Forum’s Frameworx (NGOSS). (US)

Focus on Order Management

Customer videos

  • Orange Business Services: Quote to Bill Process Re-engineering

    Learn how Blueworks Live help Orange Business Services takes process improvement in the next level.
    Video: View now (link resides outside of ibm.com)

  • Mobitel – Slovenia: Innovative solutions with Frameworx-based approach

    BPM powered by Smart SOA™ solution helps Mobitel, a mid-sized European service provider, simplify its complex IT environments and adopt telecom industry standards such as TM Forum’s Frameworx (NGOSS).
    Video: View now (US)

  • Sprint: Secure transactions with SOA and IBM WebSphere DataPower Integration Appliance XI50

    One of the three largest mobile carriers in the United States, Sprint has improved performance of their security gateway at a lower cost and improved stability over pure software solutions.
    Video: View now (link resides outside of ibm.com)

  • Globe Telecom: Gaining marketing agility with smart promotions

    This mobile CSP has achieved a 600% increase in promotion effectiveness and more than 95% reduction in the time and cost of developing new promotions. Discover all the benefits delivered by an automated and integrated IBM solution.
    Video: View now (US)

Popular downloads in Communications

  • Improving operational decision making for competitive advantage

    Improve capabilities related to three key competitive imperatives: Becoming more customer centric, improving cost efficiency and enabling new business models.
    White Paper: Download now

  • Innovative telecommunication services and streamlined operations

    Discover five solutions to help communications service providers meet subscriber demand for new services and improve profitability.
    Executive Brief: Download now

  • Transform order handling process for Telecom using BPM

    Watch a 10-minute flash animation video showing how BPM provides value for Telecom's order handling process (BSS/OSS).
    Demo: Play now

  • Catalog-driven order management in communications

    Improve inventory visibility across channels including web, catalog, brick-and-mortar stores
    Solution brief : Download now

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