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WebSphere Voice Response for Windows NT and Windows 2000, version 3.1

Product documentation 

Administrator's Guide

This book describes the procedures necessary to perform system management for the IBM WebSphere Voice Response for Windows system.

Last updated: 26 Mar 2003


Application Programmer's Guide

This book describes the procedures for extending the IBM WebSphere Voice Response for Windows system to include new functions and to work with other software systems.

Last updated: 24 Mar 2003


General Information and Planning

Part one of this book describes the capabilities of WebSphere Voice Response for Windows, and the advantages it offers to an organization. Part two provides planning information - it considers the possible telephony configurations (including guidance on how to estimate telephone line requirements)

Last updated: 24 Mar 2003


Problem Solving

This book provides information for solving problems encountered while using the IBM WebSphere Voice Response for Windows voice-processing system.

Last updated: 24 Mar 2003