Unified Messaging for WebSphere Voice Response

IBM® Unified Messaging for WebSphere® Voice Response V4.2 eliminates the complexity of managing diverse communications.

Access popular communications formats with the interface that is most appropriate at the time, including telephone, the Web or your e-mail server, with this messaging solution

• Manages your employee and customer voice mail, e-mail, and faxes, for access virtually anywhere and anytime
• Provides a central service that coordinates mobile phone, answering machine, voice mail, e-mail, pagers, fax, personal digital assistants and message service communications
• Helps deliver the high level of information access required in an on demand business environment—fast communications, fast answers, flexibility and mobility
• Is an ideal solution for service providers that want to deliver high-quality unified messaging services and for businesses that wish to simplify and streamline communications for customers and employees
• Provides a single view of messages, making them easier to manage, and a high level of security
• Provides access to e-mail through a WAP interface, gives you the option of using an LDAP server to help manage voice and e-mail messages and operates with Session Initiation Protocol (SIP), fax and IBM AIX® V5.2
• Supports VoiceXML V2.0 (voice interface)

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