Software Subscription and Support videos

demonstrating IBM's commitment to innovation and expertise to support our customers

Primary tab navigation

IBM Support helped us upgrade from Cognos 8.4 to Cognos 10 rapidly—saving us a ton of money and time.

Mark Lack, Manager Strategy Analytics & Business Intelligence at Mueller, Inc. explains why choosing not to renew IBM Software Subscription and Support is a decision you should "do at your own peril".  Hear why.

Mark Lack. Manager. Strategy Analytics & Business Intelligence. Mueller Incorporated. (00:02:22)

Want to hear more?

Take a few minutes to listen as Andrew Lee, Director Software Subscription & Support Sales, Business Analytics and Karen Williams, VP Customer Success and Support of Business Analytics discuss the very real and measurable benefits IBM Software Subscription and Support delivers.


Karen Williams. VP Customer Success and Support. Business Analytics. (00:03:19)