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IBM Social Collaboration for Business

Connect. Engage. Become a social business.

With the IBM social collaboration platform, you can engage with customers, find experts and build trust.


Trust is the new competitive advantage


Successful people know — you do business with the people you trust. Social networking expands this exponentially:


Introducing the IBM social collaboration platform


Social businesses will be more agile, more responsive and more successful than all the rest.

With the IBM social collaboration platform, you can empower people with social networks, engage with experts and clients, and cultivate trust using people-centric experiences. IBM expertise helps you transition to a social business.


Deliver breakthrough business results



IBM social collaboration platform is


an integrated, extensible set of capabilities you can mix-and-match to your specific business needs.


Business applications with integrated social collaboration


IBM Customer Experience Suite (US)

Build highly engaging, personalised web experiences for customers with evolving needs.

IBM Cognos 10 (US)

Refine the way you interact with information, collaborate with peers, and increase competitive advantage.

Advanced Case Management (US)

Unify case information, people and processes into a full 360 degree view.

IBM Global Business Services (US)

New software and services to help organisations become
social businesses.

IBM Software Services for IBM social collaboration platform (US)

Technical services to pilot and deploy the social collaboration platform.

White Paper: Measuring the value of social software

Learn how to measure the effectiveness of social software initiatives and improve their ROI.


2010 IBM Global CHRO Study

How are organisations cultivating creative leadership to drive growth?