Problem Determination Guide
Preface
Introduction
Problem Prevention
Problem Determination
The Troubleshooting Process
The Way a Problem Comes to You
Important Questions to Ask
Isolating the Source of the Problem
Serviceability Component
Routing Serviceability Messages
AIX Message Catalog Not Working
Testing the Components
Checking Network Connectivity
DCE Health Check
Checking Your DCE Identity
Checking the Security Services
Checking User Accounts
Checking the CDS
Checking Access Permissions
Checking the DTS
Checking the DFS Servers
Checking the DFS Clients
Check DCE Core Server Replication Status
Using DCE Debug and Trace Options
DCE and DFS Error Messages
Problem Resolution
Common Problems and Their Resolution
Time Skew Too Great
Debugging DTS
Expired Credentials
Server Not Available at Client Boot Time
Hostname Change
Changing the IP Address of a DCE Server
Multihomed Servers
DCE Configuration Fails because of an "Already Exists" Error
Cell Directory Service (CDS)
Separating /var/dce Filesystem
AIX Filesystem /var/dce I-Node Limit
Mapping DCE Daemon Core Locations
DCE Does Not Start
Starting and Shutting Down DCE
Configuring DCE for AIX Integrated Login
Cannot Log-In in an Integrated Login Environment on AIX
AIX Problems That Affect DCE
Intercell Configuration
Intercell CheckList
Recovery Actions
DCE Services Fail during System Backup
TCP/IP Port Restrictions
DCE Protocol Sequences
Remote Procedure Calls (RPC)
Security
DCE for AIX Application Development Tips
Serious Problems
Problems with the Registry Database
Problems with the CDS Database
Inconsistencies Between FLDB and File Servers
Loss of Quorum
/var Filling Up
IBM Service Information
When and How to Contact IBM
Assistance IBM Provides
Using the IBM Personal Software Solutions Center
When to Contact the IBM Personal Software Solutions Center
How the IBM Personal Software Solutions Center Works
Additional IBM Support
Types of Problem Determination Information to Send to IBM
Sending Problem Determination Information to IBM
Understanding Your Right to Privacy
Mailing or Faxing Problem Information to IBM
Messages by Component
Audit (AUD)
Cell Directory Service (CDS)
Code Set Registry (CSR)
DCE Control Program (DCP)
DCED Database (DHD)
DCE Configuration (DCF)
Distributed File Service Configuration (DFF)
Distributed Time Services (DTS)
Event Management Service (EMS)
Global Directory Agent Server (GDS)
Generic Security Service (GSS)
Library (LIB)
Public Key (PSM)
Remote Procedure Call (RPC)
Security Administration (SAD)
Serviceability (SCR)
Security (SEC)
Simple Network Management Protocol (SNMP) Sub Agent (SSA)
Serviceability (SVC)
Tool Control Language (TCL)
Threads (THD)
Universal Unique Identifier Generator (UUID)
Appendix A. Notices
Trademarks
Index
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