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Let IBM Software Services help you get the most out of your IBM Enterprise Marketing Management solution. Learn more about our services and offerings with the following collateral.

Digital Marketing Optimization

IBM Enterprise Marketing Management SaaS Services

IBM® Enterprise Marketing Management SaaS Services empowers you with the best practices and insight to realize optimal value from your digital marketing investments.


IBM Software Services for SaaS: Dedicated Business Support

IBM® Software Services for SaaS: Dedicated Business Support can provide you with the in-depth analytical expertise and skills required to drive efficiency in your digital marketing efforts.


IBM Software Services for SaaS: Digital Marketing Services

IBM® Software Services for SaaS: Digital Marketing Services delivers best practices consultations and outsourcing on the entire portfolio of digital marketing alternatives to improve sales and leads for our clients.


IBM Software Services for SaaS: Digital Marketing Optimization

IBM® Software Services for SaaS: Digital Marketing Execution delivers best practices consultations and outsourcing on the entire portfolio of IBM Digital Marketing Optimization applications to improve sales and leads.

Let IBM Software Services help you get the most out of your IBM Enterprise Marketing Management solution. Learn more about our services and offerings with the following collateral.

Customer Experience Management

IBM Tealeaf Best Practices Datasheet

Our Tealeaf Best Practices have been designed to help your organization optimize the full potential of your IBM Tealeaf product investment.


IBM Tealeaf Assessment

Not just for new customers, the IBM Tealeaf Assessment can be utilized at any time to benchmark your current IBM Tealeaf solution and usage model.


IBM Tealeaf Customer Experience Investigation

Learn how to leverage IBM Tealeaf solutions for examining customer experience issues and determining their business impact.


IBM Tealeaf Monitoring Known Issues

Let IBM Software Services help you take the shortest route to value by showing you how to use Tealeaf to track and tackle the issues occurring on your Web site – from known error messages and bad status codes to slow page performance.


IBM Tealeaf Monitoring Site Processes

Learn how to define the key task completion rates for your site and define what constitutes a significant change to these rates.


IBM Tealeaf Measuring Customer Experience KPIs

Learn how IBM Software Services will work with you to set up Key Performance Indicators (KPIs) that will help you understand where customers are struggling on your site.


IBM Tealeaf Advanced Business Impact

Learn how to build a business case for each issue by investigating the following questions: When did the issue start? How many visitors per day were affected? What is the impact on conversion rates? What is the cost of fixing the issue compared to the lost sales and profits?.


IBM Tealeaf Voice of Customer Investigation

Learn how to make VOC feedback viable – by using IBM Tealeaf Customer Experience Management solutions to validate the problem and to calculate the business impact of a given issue so that you can effectively prioritize site problems.

Enterprise Marketing Management AVP & Education

IBM Coremetrics Accelerated Value Program (AVP) for SaaS

The IBM Coremetrics Accelerated Value Program (AVP) delivers proactive, cost-reducing, and productivity enhancing advisory support offerings.


IBM Coremetrics AVP for SaaS: Standard Services

IBM Coremetrics® AVP for SaaS: Standard Services is an IBM consultancy that provides organizations with a strong website strategy that fits into their overall business goals and offers tactical and strategic guidance to supplement their in-house web analytics team.


IBM Coremetrics On-Boarding Services

Ensuring IBM® Coremetrics® Digital Marketing Optimization Suite is implemented correctly and in a timely fashion requires implementation services and support provided by our dedicated team of experts.


IBM Coremetrics Customer Support

IBM® Coremetrics® Customer Support consists of an online customer support center and analyst teams.


IBM Coremetrics Educational Services

IBM Coremetrics Educational Services offers a complete solution to meet your ongoing training and educational needs. We offer instructor-led and web-based course offerings.

Need more information? Email and IBM Services Representative.