Coremetrics is now part of IBM Enterprise Marketing Management

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Product Support (For Coremetrics Products)

Get world-class support for all your IBM Unica and IBM Enterprise Marketing Management products. Whether you're looking for supported product and software environments, product downloads or fixpack schedules, you’ll find everything you need.

Training & Certification

IBM Enterprise Marketing Management offers a wide range of software education options to suit your role, your preferred learning format—and your schedule. Courses are offered through public or onsite classroom training, computer based training, or instructor-led online courses. Standard and customized training programs are designed to match your unique requirements.

Implementation Services

Realize quicker time-to-value from your marketing technology investment. IBM applies deep product knowledge and industry expertise to improve your company’s processes and marketing results using On Premise or Software as a Service (SaaS) delivery models.

Business Consulting Services

The Enterprise Marketing Management practice in IBM Global Business Services delivered solutions to organizations across multiple industries that are designed to improve customer relationships and increase marketing profitability.

Contact Technical Support

Customer Support

US: 1-866-493-2673
Canada: 1-800-889-7718
United Kingdom: 0808-234-4736
France: 0800-91-4912
Germany: 0800-180-2597
Netherlands: 0800-022-1621
Spain: 900-98-117
Australia: 1-800-69-2673
Other Countries
Toll Number: 1-303-354-5020

Coremetrics SurfAid Analytics Support

US: 1-877-940-SURF
International: 1-682-223-5305