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IBM ExperienceOne

Enterprise Marketing Management. Fuel your marketing programs with exclusive content. Welcome to the Customer Café.

 

IBM Marketing Solutions

Fuel your marketing programs with exclusive content

IBM ExperienceOne. Fuel your marketing programs with exclusive content. Welcome to the Customer Café
Cyber Monday is coming. Is your business really ready? Prepare for the holiday season with the Eight Annual IBM ONline Retail Holiday Readiness Report. Download Report

Holiday Readiness Report

 

IBM Commerce Report

Insights for planning a successful holiday season

Cyber Monday is coming. Is your business really ready? Prepare for the holiday season with the Eight Annual IBM ONline Retail Holiday Readiness Report. Download Report
How does your site performance compare? | Take the five questions quiz and get personalized results | IBM Holiday Readiness Benchmark Assessment Tool
 

IBM Holiday Readiness Assessment

How does your site performance compare?

How does your site performance compare? | Take the five questions quiz and get personalized results | IBM Holiday Readiness Benchmark Assessment Tool

3 Strategies for Using Analytics to Understand the Customer Experience and Guide the Journey

Join this webinar with the Aberdeen Group to learn about three strategies that will help you join the ranks of firms that are able to leverage analytics to truly understand customer needs, and deliver an experience that addresses those needs.
Sept 10, 1:00 pm ET / 10:00 am PT


Customer Experience Analytics Demo: A New Way to Understand Your Customers

Join this 15-minute live demo to see a real-life example of how an organization gains customer insight through digital, behavioral and journey analytics to improve the omni-channel customer experience.
Sept 24, 11:00 am ET / 8:00 am PT

  • IBM Customer Engagement Solutions Online Community

    Join the LinkedIn group and learn more about IBM Customer Engagement Solutions and best practices, build your network and discuss industry news with other users from around the globe.

  • Gartner's Magic Quadrant for Multi-Channel Campaign Management

    See Gartner's 2015 evaluation of IBM and other multi-channel campaign management providers.

  • IBM Mobile Web Push

    Sign up for the 30-day no-cost trial.

  • IBM Completes Acquisition of Sliverpop

    Builds marketing automation with cloud-based capabilities

  • IBM Commerce Blog Posts

    Get best practice tips, thought leadership ideas, and commentary on marketing and analytics news from IBM product experts and business leaders.

  • The digital Customer experience. IBM

    The Digital Customer Experience

    A good digital experience is critical to staying competitive. But how do you know what’s working well? And how do you determine what needs to be improved? This eBook reveals valuable insights into what consumers think and what companies need to improve.

  • New Product

    IBM Tealeaf cxLifecycle integrates quantitative, qualitative and behavioral data to derive customer experience insights and reduce conversion struggles across multiple buying cycles.

  • Training Courses

    Sign up for self-paced or instructor-led courses to suit your application, role, timeline and preferred learning format.

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IBM Marketing Solutions (YouTube, 00:02:33)

IBM Marketing Cloud. IBM Commerce (YouTube, 00:02:25)