Beyond converged networks

The changing landscape of business communications and collaboration
In today's fast-moving, 24x7 work environment, telephones, video and e-mail are no longer enough for workers to stay connected and be productive. Today, people need to work with one another in real-time and in the context of their business processes and preferred applications. Connecting people to applications, data and other people can help organizations develop more dynamic and flexible business systems for improved responsiveness. Many organizations are discovering the benefits of unified communications and collaboration solutions, which provide capabilities such as:

• Real-time presence awareness
• Enterprise instant messaging (IM)
• Voice over IP (VoIP)
• Video chats
• Web conferencing

For example, the IBM Lotus Sametime software family delivers enterprise IM and Web conferencing, point-to-point video, Internet telephony and much more. These capabilities can help people stay in touch with their customers, their partners, and their coworkers -- anytime, anywhere.

Learn how to develop your own unified communications and collaboration strategy
Unified communications and collaboration solutions can help organizations like yours address critical needs such as improving productivity, working more efficiently, and managing expenses. IBM can provide the essential software, services, hardware and strategic alliances that organizations need to connect people to applications, data and one another. This enables people to find, reach and collaborate with the right resources more easily than ever. Using modular, standards-based IBM solutions, organizations can simplify and unify business communications while helping to reduce costs.

This paper, Beyond converged networks: driving business value through unified communications and collaboration, highlights key drivers, challenges and characteristics of a unified communications and collaboration strategy. Learn how IBM Unified Communications and Collaboration (UC2 ™) solutions can help your organization improve productivity, support a global business network and facilitate employee communication.

• Register now for the IBM white paper